United States Postal Service — Local services in Nashville-Davidson

Awful post office. Carriers are lazy and will do anything they can to get out of delivering your mail and packages. Here's the complaint I just made on USPS website (which probably won't ever be addressed).

To whom it may concern,

Our mailbox is affixed to the wall next to our front door. Carriers must exit their vehicle to deliver mail to this box. We've been at this address for almost 3 years and for over 2 years, this has not been an issue but now we have a new mail carrier and I don't think he likes getting out of the truck. One day our small dog barked at him (ONLY barked) and we were left a hand written note by the carrier that we would have to move our mailbox. I don't believe he has that authority but okay. A couple of days later we received a letter from our PO branch manager stating that the dog would need to be confined when the carrier came to deliver mail or they would not be able to continue. Okay. That is a completely reasonable request and a fair way to handle it and we have made every effort to make sure that our dog is confined in the house during delivery. I make sure he is NEVER outside during the time of normal delivery and I even watch him the entire time he's outside at any other time of day as well just to ensure we don't have a problem. HOWEVER, despite the branch manager stating delivery would continue, this weekday mail carrier still has NOT ever delivered any mail to us ever again and furthermore they lie about our animal's presence to avoid having to do their job. They don't even attempt to deliver our mail and I see them just drive right past our house and on to the neighbor's homes instead. It's actually rather insulting because I am paying my taxes for this service but I digress. This most recent incident (tracking # attached) is very aggravating. The tracking information indicates that there was a "Delivery Exception, Animal Interference" at 8:43 AM this morning. This is an outright lie as my animal was in the home, next to my feet in my office at that time. Additionally I have a door camera and there was no delivery attempt made this morning. They never came at all. So we have several issues here. 1.) we're not getting our mail on weekdays AT ALL 2.) The lies are compounding the issue making it look like we are not confining the dog as instructed when we in fact are. 3.) They are letting the mail pile up and leaving it for the Saturday carrier to deal with so they are inconveniencing us AND adding burden to their coworker. This needs to be resolved but the branch NEVER answers the phone to allow me to speak to the manager and when I go in person, the manager is miraculously not there....

The only reason I am giving it four and not five stars is because of the incorrect hours posted. This has thrown my day off a couple times as I arrived when they were closed. This really should be changed. I started having my packages delivered here instead of my home because they were either being stolen or misplaced. It only happened a couple of times but it was so inconvenient. There is one lady here who is so great. Every time I’ve come in she grabs my mail quickly and she’s always been so nice. She also always has great nails. lol The security guy is also great. He’s allowed me in just a couple minutes before close to grab my stuff when I was running late. The line has always gone pretty quickly and I have yet to encounter any crazy lines out the door. I see what the employees here have to deal with from customers and it’s not nice. People have been so rude over something as silly as $1 for tape. I get usps is frustrating. I will never understand why people are mean to other people like that. It’s super embarrassing to watch grown adults treat people poorly. You look ridiculous. Anyways, it’s a post office and it’s exactly what you’d expect. They do their best with the resources given. Like someone else already stated, it’s run by the government which tends to have policies that don’t look out for the general public. Be nice to these employees. You’d be amazed at how much can be accomplished from...

Ordered dog food from Amazon. Had no idea it would be coming from USPS, otherwise I wouldn’t have ordered. I got a notice in the mailbox on a Saturday stating my package was “too big for the mailbox”. Well of course it was. NO attempt to leave at the house. Probably didn’t even try and take it off the truck due to the weight. Left no office for pick up—which post office I should go to so I filled out the form that stated “let your carrier know what do with the package”. I TAPED the form in 3 different places in and on my mailbox for a week! The mail would be stuffed in around it. I even taped the mailbox shut with the form so the carrier would finally see it!! The carrier tore the form in half and stuffed the mail in the box!!! Unbelievable is the nicest word I can come up with! It finally rained and the form was ruined. The carrier dropped off yet another notice yesterday saying delivery attempted- box heavy. I was home the ENTIRE day and no one knocked on the door attempted any delivery. I complained to Amazon—not that it did any good. STILL not sure what branch the package is located at and may just let them return it back to Amazon. As a fellow government employee, it is sad. Some of us genuinely care about doing a good job and don’t represent the work ethic of this...