I have been an existing patient at this multiple~doctor’s office for more than eight years now. My first initial and intended primary care physician actually left the practice after I was an established patient for approximately six years. I was both upset and apprehensive about my future primary care physician and upset as I felt I already had a conscientious doctor and did not want another. However, Dr. Furtado turned out to be just as competent and capable as my previous physician and my hesitancy quickly dissipated. He a is very kind and concerned, capable and competent doctor and I couldn’t be happier being a patient under his care. Also, I can’t say enough about the staff and although I do not know all their names and I apologize for that, I have not had the experience of interacting with anyone there that I didn’t think was kind, caring, conscientious and considerate. I DO know the name of Dr. Furtado‘s nurse, Asia and the reason I know her name is she is always sharp and swiftly addresses anything I might ask of her or need & promptly returns any calls I may make to the office. I just love her and can’t say enough good things about her! I feel very fortunate to have Dr. Furtado as my primary! He always thoroughly listens and addresses concerns I may have/answers questions and really promotes the feeling of being able to talk to him about whatever I need to as well making me feel at ease and calm, he is genuinely nice and kind. With this team, I feel my healthcare is as well managed as it has ever been by any doctor and his...
Read moreI am extremely happy with my primary care physician, Dr. Lorraine Charles. She provides the best care I have ever had. She listens to me, I never feel rushed when I have an appointment with her, she makes me feel that she really cares about me as her patient. She even responds to my portal messages!!! I hope she's with the group for many years to come because she is stuck with me as her patient. I have worked in healthcare for many years. I have gotten to see how providers work and interact with their patients firsthand. So when I was looking for a new provider, I knew exactly what to look for and I found it in Dr. Charles. She is a great provider.
Also, Customer Service Representative Veronica is the best! Somehow, every time I call for assistance, she is more than likely the person who gets my call. She is very knowledgeable, efficient, and compassionate. Veronica is not a Doctor nor is she a Nurse, but she is just as part of my care team as any, and she exudes that every time I call for assistance. Thank you, and I appreciate you both for taking...
Read moreTo tell you the truth I actually love Ascension Saint Thomas Medical Partners Nashville.I live in Murfreesboro and I travel to the doctor there. I wouldn't trade my doctor at that Medical Group for nothing. He is highly intelligent but doesn't make you feel like you're not. He explains things in a way you can understand and never gets aggravated at all my never-ending questions. I could get a doctor closer maybe even wanted Ascension St Thomas at Rutherford. But I'm not willing to give up what I have with this doctor. He's been with me since the beginning of my diagnosis and I wouldn't trade him for the world. They take pride in the doctors they hire. I also see a specialist here in Murfreesboro at Ascension St Thomas at Rutherford and I wouldn't trade her for anything in the world. I used to not like the hospital in Murfreesboro, but since Ascension took them over it's a totally different hospital. Everyone takes pride in working there. I can't say enough good things about all the Ascensions locations. Just excellent doctors, nurses...
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