We have had bad experience after bad experience at this parking garage. We are long term tenants, and the first time we went to use our car last summer, they had lost our keys and couldn’t give it to us. They couldn’t tow the car and offered us no other option. What’s worse is they’d known about this since the day prior but had not informed us and just hoped to get away with it. When we asked for reimbursement for the rental car we had to get, they declined, didn’t answer and lowballed us with one month free, when the cost of the rental was equal to over two months rent. Next, they lost our credit card authorization papers and wouldn’t let us take our car until they located them, delaying us yet again for their own disorganization. They are rude and inconsiderate, and will not value...
   Read moreI have been a customer there for almost 2 weeks, I became a monthly customer by my 2nd day.
I have thoroughly appreciated my customer experience here. It is incredibly professional, it is very clear that Nick, the manager, sets a high standard that everyone follows.
Nick, as well as the other employees, have been welcoming and courteous in interactions consistently, as I enter to get my car and leave, I have seen how careful Nick is with my car and others, he is detail oriented while being expedient.I am incredibly impressed with this garage and how well it is run. I don't think there is more that I could possibly ask for. I will be recommending this garage to everyone I know.
Thank you so much for the quality of...
   Read moreAdding my Review as this parking Garage occupies 2 different addresses on Google maps.
Terrible Experience, signed up for monthly parking after speaking to 2 different Parking employees on separate days, Came back 4 days later and was told my monthly has been Canceled (NOT Refunded as of the time being) and then was charged a seperate rate for the 4 days i was parked in order to get my keys back to me. Unhelpful and unfriendly staff!
I would also like to add that, i had an approved parking application and Parking permit assigned to me at the time of this...
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