J.Crew Men's Shop — Local services in New York

So, if you’re thinking of getting a suit here, my two cents is to buy it and go around the corner to Chen Alterations at 176 Lafayette. The suit quality is good. I needed alterations in a week for a wedding and J.crew let me down. Apparently the employee didn’t mark the suit correctly and the tailor sent it back unadjusted a week later. Also, their alterations are very expensive (85 bucks) and they didn’t me think the cost til I was paying. They didn’t even tell me until the eve of the wedding day! This after I went in again and called to check on the suit. Fortunately, Chen Alterations hadn’t closed yet and agreed to do the alterations in 12 hours for a fraction of J.crew’s cost. Good quality suit off the rack. Poor service. Also, had to return to the store after taking the suit to the tailor bc the clerk forgot to remove the...

I had an incredible experience here! I was helped by Andrew as well as another associate who provided excellent customer service. They helped me find good options for my busy partner to try on at home and then return/exchange accordingly. When I returned to exchange some sizes, they were very quick to help and found everything I needed. They even helped me use the sales and promotions to get the best deal.

We found a selection of shirts and shorts that he could mix and match throughout the summer. We got great staple pieces we knew he’d be comfortable in and some “funner” shirts he wouldn’t usually pick for himself, but ended up loving. If you’ve been trying to convince a man in your life to go for a shorter in seam short, there are great options here!

Will 100% be...

Great layout and design esthetic. It's the first store I've visited with the modern industrial feel and it also works for the location. Hip and gentrifying. The service was also good and the staff seemed warm overall. However, J Crew stores are usually easy to spot and display recognizable signage. This store however was difficult for me to find as I walked past it several times before opening Google Maps to make sure I wasn't going crazy. The exterior of the store is basically [off] white and "J Crew" is a slightly different shade of off white, across the brick exterior. So yea... could do with more in your face obvious visible signage. Otherwise, great store and great experience. I've been a customer for over 12 years and I don't see that changing...