Life Time One Wall Street — Local services in New York

This location has become my one stop shop. Not only do I get a good workout in but I can also grab a quick bite or enjoy the amazing spa services. I'd like to first highlight the staff at this location. Everyone at the front desk is extremely kind and helpful, a huge shoutout to Ashley, Conor, Lea, Kira, Frankie and everyone at the front desk (apologies if I missed some names). Every time I come in you guys are super warm and welcoming! My experience has been extremely positive at this gym ever since they opened up. Emiliano who is the PT manager is super accommodating and always ready to help. Peter B. is my personal trainer and I can't say anything but good things about him. I've been training with him for a month so far and already see amazing results. I really enjoy working with him, for more info regarding my experience with him so far please check out my testimonial on the club's website. Next I'd like to share my experience with the classes offered at this location. I haven't tried all of them but GTX is by far my fave, and my favorite one at this location is led by Kailey on Thursdays and Saturdays! I also enjoyed taking GTX with Camilla, Jeff and Jesse, they are also awesome and make this class fun and challenging. Camilla's Alpha Conditioning class on Sundays is a great way to recharge for the week ahead. She is an excellent instructor, super knowledgable, and is always ready to help fix your form so you do the workouts correctly. I've also really enjoyed Mary O's GTX class but I've only attended her class at the Dumbo. I really hope they will start offering more classes throughout the week since it's tough to make some of them due to work conflicts or PT. There's only one GTX class on Saturday which I usually miss since I have PT. There aren't any all day on Sunday and then on Mondays it's only early in the morning or in the evening. This isn't a dealbreaker, just wish there were more options. This wouldn't be a complete review if I did not highlight the spa which I feel needs to be marketed more! I LOVE the spa at this location. Boehme is my go to esthetician and is super knowledgable about skincare. She does an incredible job with facials. She knows how to pinpoint the problems with your skin and offer the best medical grade solutions in the market. Ask for Boehme!! I've done a few facials with her so far and already notice a difference from her work and the products she requested I try. She also gives amazing massages...I feel so relaxed after. I also love getting my hair done by Shannon, she's truly an artist and does a flawless job with blowouts. Any time I have an event I know I can rely on her to give me a voluminous gorgeous round brush blowout (which can be very rare nowadays since I've noticed a lot of stylists only know how to use a wand or curling iron not everyone is a master at round brush). Bottom line there are top notch talented artists at the spa that need to be praised for their work. The only thing I would suggest is that spa tries to do more promos or loyalty programs for loyal members since this spa is open to members and non-members. For example a package for blowout with facial for members since folks like me like to get both done or some type of loyalty program with points..... just a suggestion but highly recommend it :) Last but not least, I would like to highlight the cafe. I felt it had a bit of a bumpy start due to long wait times and few other issues but it has improved a lot recently. The protein shakes are delicious and there's a variety to choose from. I also really like their turkey sandwich and BBQ quesadilla. The cafe has come a long way since they opened in September and I'm super proud of them. The staff at the cafe is super friendly and accommodating, a huge shoutout to Maurice for always being on top of it! Overall, I'm so happy I chose Life Time and highly recommend it for anyone not only for fitness junkies! In case I did not share this part, the gym is HUGE and never feels congested like other gyms. Check it out for...

I'm one of the founding member for this club -- great free swag :D.

It's phenonmenal.Perfect timing with their opening with my career start in sell side!

The facilities are top notch, I love the staff -- super friendly and atttentive -- and even got a free orange juice after almost experiencing hallucination after overdoing a spinning workout.

I always leave my stuff in the locker and run outside in Manhattan. Zero issues :)

Just a minor thing -- would apprecaite if shower facilities are cleaned more frequently and check that all hygiene products are filled daily. Few times, one of the cans were empty. And the floor is often wet. I'm very hesistant to walk barefoot there. This happens with every public facility so it is understandable.

I visited other sites in Manhattan and none matches the experience I have at this location. I also love the dumbo location (swimming pool).

Just wish we had a cold pool to dip into at this location and as another reviewer said, a dedicated stretching area. Perphaps rearranging the equipment might solve the issue because I'm afraid of getting hit if I'm too close to someone. During off peak hours, I just use the alpha training zone to stretch / do core.

Another small con is there isn't any sunlight going into the building but I mostly run outside so doesn't matter.

All teachers are amazing. Coach D. and Alex are superb for spinning.

The best part? You get acess to all other locations in USA. Lifetime Bridgewater is very close to my family's home and I always drive there to train. :) Same thing for Lifetime Princeton when I visit Princeton.

BTW I look forward to Whole Foods opening right next door so I can head there after working out and go straight home with the...

I enjoy my time here and this is my favorite gym in the city. The amenities are fantastic, the staff is friendly, and the facility is spacious and thoughtfully designed. I truly consider it my second home, playground, and happy place. I appreciate the separation of the men's and women's sauna, steam room, and whirlpool, which adds to the overall experience. After a good workout, I love to unwind with a hydro massage and relax in the whirlpool. A big thank you to Matt, Chase, and Dusty for their consistently warm greetings!

However, I’ve rated my experience three stars because there are areas for improvement.

*Recently, I encountered a billing issue and brought it to the attention of one of the concierge staff. He mentioned he would contact the manager, and I followed up the next day, only to be told it was resolved. Almost a week later, I still hadn’t seen any refund or email confirmation regarding the adjustment. After a third inquiry, I connected with Chase, who promptly addressed the issue. This left me wondering about the responsiveness of the initial staff member.

*Additionally, I faced a situation where one of the trainers canceled my appointment without prior notice. This felt unprofessional, but I appreciate Peter for reaching out and resolving the matter quickly.

*I've also noticed that sometimes the staff at the cafe can get a little loud, chatting and laughing as if they were at home. Although it’s great to see camaraderie, it can be distracting while I’m trying to get some work done.

*Lastly, I believe there could be improvements in cleanliness, especially in the women’s restrooms.

Overall, I love this place and I'm hopeful for these adjustments, as it would make a great experience...