Last week, my wife and I had the pleasure of dining at the renowned Reserve Cut in Manhattan. This was our first visit to New York City since the year before Covid, so it was a long time coming. Our meal was off the charts and the staff was amazingly attentive, kind and patient.
From the minute we walked in to the spectacular ambiance, you can feel that this isn't just another restaurant. I took my wife there for a date night and its not one we will likely forget. The maî·tre d Alessandro took such amazing care of us. We were lucky enough to get seated right next to the kitchen. The "wall" is all glass and you can see the chef's and the staff preparing each and every dish. Its an amazing table. We started off with some campaign, and my wife was pleasantly surprised. Its great to feel special and like going out means something. Our first course was a sushi "quartet" including Yuzu Striped Bass , Blackened Tuna Bite, Tuna Uzusukuri and Tuna & Black Truffle. Now I like sushi, but I came to a steakhouse and ordered it, was I crazy? NO WAY! The sushi was AMAZING. Flavor was bursting in my mouth and even though we ate 4 rolls, we still had room for more. It was seriously the best sushi I ever ate. The sushi was paired with a glass of the Chateau Rubin Rose.
Our server Jay brought us our next course, a special non menu from the chef. A Salmon special with radish, micro cilantro, cucumbers and strawberries from Japan. The Salmon was sooo soft, we were trying to figure out how it was cooked as there was no grill or sear marks on it. Turns out I was right, it was sous vide in a water temperature controlled bath to perfection. The strawberries were a welcome addition. It was mildly sweet and melted in your mouth.
Our next server Miguel brought us a special soup in a shot glass called Tom Kha Gai. It was something I never hear of or tried before but it has some serious flavor. Its made with chicken, garlic, ginger, shallot, jalapeño, mushrooms, scallion, coconut milk, chicken stock, cilantro, cane sugar and lime, all in the little shot glass. Yet another of the chefs amazing tasting inventions. Another server Wilem brought us the special wagyu carpaccio with hot stone to cook in on with little dishes of molten salt, paprika, teriyaki and the Short Rib Tacos which is hickory smoked prime beef, grilled pineapple salsa with house BBQ sauce. It was so much fun spicing and "grilling" the wagyu on our heated stone, like a cool activity for adults. I am also a major fan of tacos especially pulled beef and these were mouth watering. The pineapple salsa was the perfect topping adding some freshness and bright flavors to our mouths.
Miguel was back with a special reserve wine made specially for Reserve Cut and goes great with their meat. Then came Alessandro with a special table side service. A piece of Fillet Mignon finished in the pan table side with some margarine (usually this would be butter in a non kosher restaurant) garlic, shallots, peppercorns and some other spices finished off with the special house sauce. We got some flambe action and we really enjoyed the show and not to mention the smells were so enticing. The dish was served with some bone marrow and flaming rosemary and thyme We were also served Roasted Free Range Chicken with duck fat infused pommes pave, star anise glaze, truffle jus which was served with burning sticks of wood which really made the dish pop. Both were so tasty and amazing, we were having foodgasims and had to take breaks and just watch the action in the kitchen.
To close our this amazing meal our server Jay brought us dessert consisting of a Lemon Meringue Tart served with fruit sorbet and Peanut Chocolate Pavé featuring espresso sauce, sweet & salty nuts. Both were amazingly fresh, tasty and great pallet cleansers.
All in all 5 stars on the food, 5 stars on the service. I will defiantly be coming...
Read moreStone-Like Meat, Terrible Service, and Exorbitant Prices!
I recently had the misfortune of dining at a restaurant that left me utterly appalled and bewildered. I cannot express how disappointed I am with the entire experience. From the moment I walked through the door until the dreadful conclusion of my meal, everything went downhill with astonishing consistency. Allow me to recount my nightmarish encounter with this establishment, where the meat was like a stone, the service was abysmal, and the prices were nothing short of extortionate.
Let's start with the meat, or perhaps I should say "rock" instead. I ordered a supposedly succulent steak, only to be served a slab of meat that could have easily doubled as a doorstop. It was tough, chewy, and devoid of any flavor. My teeth felt as though they were undergoing an endurance test rather than enjoying a meal. To say it was disappointing would be an understatement. Clearly, the chef neglected the fundamental principle of ensuring culinary delights are actually edible.
But the culinary catastrophe didn't end there. The service was an absolute disaster. The staff appeared completely disinterested and unmotivated. It felt as if I was interrupting their personal gathering rather than being a paying customer. The waiters were inattentive, rarely bothering to check on my table or fulfill even the simplest requests. It was as if they had a competition going on to see how many customers they could neglect in a single evening. Bravo, you won!
Now, let's talk about the prices. Prepare yourself for the shock of a lifetime. The menu showcased a range of dishes that, judging by their astronomical prices, should have been prepared by world-renowned chefs. Yet, what arrived at my table was an insult to both gastronomy and common sense. The sheer audacity to charge such exorbitant amounts for subpar food and horrendous service is beyond comprehension. I sincerely hope they invest some of their ill-gotten gains into culinary training and customer service workshops.
To add insult to injury, even if you were willing to pay these exorbitant prices, the service was so atrocious that you couldn't even receive what you paid for. It's as if they derived perverse pleasure from providing the bare minimum while taking every penny they could from unsuspecting patrons.
In conclusion, my experience at this restaurant was nothing short of an abomination. The meat was akin to chewing on a boulder, the service was reminiscent of a group of apathetic teenagers, and the prices were a cruel joke. Save yourself the agony and stay away from this culinary catastrophe. There are countless other establishments that offer quality food, attentive service, and fair prices. Spare yourself the torment and go elsewhere—anywhere, in fact—because this place simply does not deserve your time,...
Read moreI was there around one year ago. We where a total of 4 people and paid a total of $520.
We chose this restaurant because we where told that this is a special place with real good food where rich people like to hang out.
We had scheduled a business meeting and decided to use this place.
After we where seated, we waited around 45 minutes for the stakes to show up.
Well, I thought to myself it must be worth the waiting time, and I was expecting to get something massive, like maybe the whole cow on a gold tray, with vegetables picked from the Garden of Eden specially for us.
While we waited, they filled up our glasses with water. After the first sip I thought I must be mistaken, and asked the servant who used a fancy bottle wrapped around with an even fancier towel "excuse me, what company bottled water are you using? (Since the taste was bad) "we use New York City tap water......
Well, I never drink tap water in NYC, and a fancy shmancy over priced restaurant, shouldn't serve NYC tap water when you pay hundreds of dollars for a meal.
Then the food shows up. I wasn't sure if it was a joke, or just an offer to taste... tiny stake portion, with some veggies and grass.... my friend next to me bends halfway over to my ear and says, should we even eat here, or just leave now and go to the local take out?
I asked for mash potato, they brought me a tiny scoop, on which added $10 to the bill.
The taste was not bad, but I still prefer most local take outs that charge like $15 per meal and it tastes better. (And you get bottled water included in that brice 😉)
Needless to say, the whole meeting was like meh.... you can't have a good meeting when you're upset and with empty stomach that you're not sure how to fill up after 45 minutes waiting.
At the end of the meal, my friend was served the check. He quickly gave his credit card. I asked him did you forget about the tip? And he's like tip?? For what? For the waiting time, for the tap water, the tiny portions, or the grass veggies??
So he didn't tip. 2 minutes later the servant shows up and asks for the tip (im my opinion, a tip that you are being asked for is charge, not a tip) So he gave him $10. 2 minutes later the servant shows up again, and explained him how it works and demanded a total of $70 tip...
To sum it up, food is nothing special, waiting time is long, and over, over priced like crazy.
I would not go again, unless having to attend a meeting there, and would...
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