-central new york city location accessible by every single train line (will need to walk a few to 10 mins depending...if not on the red line trains/7th ave.) and many bus routes -this was formally the Kmart superstore which has now been converted into a gym with three floors -there is so much square footage here that you will never feel cramped. you can easily even find a spot to work out at, pretty much completely privately, with no one around you. the ceilings are so high that it feels very large and airy. -the ground floor has a large squatting area with many stations flooded by natural daylight which is so nice, as well as as a few pickleball courts. -note that they have a lot of "tools" such as the inbody scan machine as well as a chair that completely cools your body down to a very low temperature so you can recover quicker from inflammation after a hard workout. there are other tools, as well I'm just mentioning a few. -every floor actually has private bathrooms for your use on top of communal bathrooms, men/women) -excellent natural daylight comes into the gym -of course, towel service is available on every floor so you never have to worry about sweating or cleaning up -there are some negative elements of the gym as other reviews have mentioned that i'm not going to bother covering such as impolite customer service and broken facilities such as the sauna (let's keep in mind that these people are working retail which is a tough job especially in new york city. as for broken amenities, such as the sauna, we have no clue how many people go in there and if someone does damage without knowing such as putting water on the rocks which damages the unit inside. keep these things in mind when you use this gym. for this purpose i only grade the equipment and facility itself and understand equipment can and does break for a variety of reasons. this is not an excuse but just a small explanation for others to understand from a different perspective. with all that being said, this is supposedly a premium gym that charges a one month membership what every other chain gym charges for the whole year with significantly better customer service, so yes we should and do expect more and...
Read moreAn Exceptional Gym and a Truly Transformative Trainer
I've genuinely enjoyed my experience at Lifetime Fitness on 33rd. I was looking for a gym that wasn't overcrowded, had clean, well-maintained facilities—especially the locker rooms and restrooms—and this location has exceeded all of my expectations.
Initially, my goal was to build muscle and lose fat. After a few months of working out on my own, I felt I needed a bit of guidance to take things to the next level. That’s when I decided to use one of the complimentary personal training consultations—and I’m incredibly glad I did.
I was paired with Rohit ("Ro"), a Personal Training Team Leader and Physical Therapist. From the very beginning, Ro took a thoughtful and professional approach, asking about any pain or injuries. I mentioned my recurring back and knee issues, and he immediately tailored a program with those in mind. He reassured me that with the right strength training, the pain could be reduced or even eliminated—and he was absolutely right. Since training with Ro, my discomfort has significantly diminished, which is something I hadn’t achieved on my own.
Ro brings a remarkable blend of expertise, compassion, and motivation to each session. He's not only deeply knowledgeable about physical health, but also understands the mental side of training. Every session feels intentional and effective—never repetitive or stale. Ro’s ability to challenge and support simultaneously has been instrumental in helping me progress toward my goals.
What stands out most is Ro’s genuine investment in his clients. He regularly checks in on my energy levels, how my body feels, and whether I’m ready to increase intensity. His attentiveness and care make it clear that he’s not just doing a job—he’s passionate about helping people feel and function better.
I’m confident that I wouldn’t be seeing the results I am without his support and guidance. If you're looking for a personal trainer who is knowledgeable, encouraging, and truly invested in your success, I wholeheartedly...
Read moreThis is specifically for the front desk at the PENN location on Friday 10/18 around 5pm . My family has a membership that allows admission to all locations. At this time, I was in the area and needed to use the restroom, so I decided to use the gym’s since I was a few steps away from this location and I also have previously done that. However, this time I had my 7yr old son. I told the girl in the front (blonde) I needed to quickly use the restroom and that btw my son was also a junior member. She said the location doesn’t accept people under 14yr and that I could use the bathroom, but “he can wait by the door,” while pointing her finger to exit door. I explained to her that I really needed to go and I will be quick, and my son was only 7. Also, did not tell her my son is on the spectrum and will not stay in one place without me. She rolls her eyes and tells me that those were the rules. If that is the case, Lifetime should revisit and reevaluate their policies for scenarios such as this . Not everything in business is black and white, and there are some grey areas that would accommodate a bit more of inclusivity. I know they have an all-gender restroom on the first floor away from the exercise areas and I would have taken him in the stall with me if I had to. Please have your employees consult with a supervisor before they go all condescending on their members. I expect a bit more courtesy form a business that prides on “creating happy lives” while I pay them more...
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