OAM - Design Showroom Open by Appointment — Local services in New York

I recently bought a set of six beautiful vintage chairs from OAM. When I made the purchase, I was told that OAM consider themselves to be the "stewards" of their furniture even after it leaves the store, and I should let them know if I had any issues or wanted work done down the line. Well, that certainly sounded nice. But was it true? A short while after buying my chairs one of them cracked -- upon closer inspection the support was not flush agains the leg and this had made it vulnerable. I called OAM to tell them about the problem, and without hesitation they offered to pick up ALL SIX chairs to have their restorer go over each one to ensure any additional flaws or problems were fixed and prevented at no cost to me. Their delivery guy picked the chairs up free of charge, they were all looked over, worked on, and returned to me two weeks later. This is the kind of service you'd hope for if you were going to make a serious investment in some beautiful vintage furniture. And OAM provided it. They weren't kidding about being the stewards of...

I found OAM online while searching for something Pearsall and rare and sent an email through their website to inquire on it. The owner called me shortly afterwards to introduce himself and to talk about it; he answered my questions, and we talked a little longer about other things that it turned out we have in common. Even though I didn't buy it then, I had a very nice impression of how he does business and that he has an easy manner and upright character. The next day he and I spoke again; and Bettina, the store manager, also kindly responded to my questions, including that they could arrange shipping to Florida if I needed it. I bought the chair over the phone with Bettina, a super-easy transaction; and it's a beauty - just as shown on...

I've been a fan of OAM since they initially opened on Manhattan Ave. in Greenpoint Bk. When I moved to a home in NJ, I was happy to have the opportunity to purchase this Drexel Triple Dresser for our bedroom, and it's been outstanding. Lovingly cared for, it was delivered at our convenience at no extra charge and has been commented on by nearly every house guest that sees it. Their email newsletter is a constant source of inspiration and I look forward to the opportunity to purchase...