I contacted several (well name) shops about getting an X3 Max built. Most of them were ok, but non of them took the time to have an actual conversation about wants, needs, and vision. I went to a local facility in Las Vegas and basically threw money at them and they could not even respond. In my continued search, I happened across RSquared and made a call (on a whim.) Boy was I lucky…. We chatted - small talk about everything in and around UTVs. Our phone call was well past working hours, during that call we ended up doing a video call and that was when I knew that RSquared was the shop for me. Mark listened to what I wanted and offered some suggestions and options. Options about add-on items, wiring, and the look of the X3 that I had no idea I needed or was a bonus to doing now rather than later. Heck he even offered suggestions to save me money.
During our conversations, not once did Mark pressure me with sales, or try to push something so he could make more money. Everything we discussed was about me and my needs. Once we finalized everything that I wanted, he went to work. During the process, RSquared communicated several times a week, in the beginning, to let me know the status of what he was doing. In-fact, RSquared was to communicative...:) I had to tell Mark that just do it and if it's something that I have to make a decision on to call me. I trusted RSquared to do what was right.
On the day of delivery, I went to Sedona to pick up my ride. I WAS BLOWN AWAY AT THE FINAL PRODUCT! RSquared hit a homerun. The attention to detail was second to none. No items were missed that “they forgot to do.” It was an experience that ruined me. I expect the RSquared treatment from everyone now. YES, it was that good..
In full disclaimer, I have become friends with the RSquared family. They are even better people now that I know them on a personal level.
If you are thinking of getting a UTV worked on, built, or maintained then I strongly suggest giving RSquared a call. You will be treated in a way that this industry has lost.
Keep up the great work RSquared, you have a customer &...
   Read moreMyself and a buddy were riding our Razor side by sides in Moab and headed to Sedona to ride, and had a water pump go bad. We called some shops in Sedona to see if they could possibly switch out the bad water pump if we had a new one overnighted to the shop. We called Red Rock ATV rental to see if they did repairs or if they recommended a good shop since they rent out units. The guy at Red Rock was rude and basically said he did not know of any repair shops. Would never consider using Red Rock. We searched on Google and found R Squared Powersports. We talked to Mark, one of the owners. This guy was first class and said he did not have one in stock, but if we could get him one, he would install it for us. We shipped one to him and he put it in at a reasonable price. This made our weekend. These guys are super knowledgeable and have a very nice shop, If you are doing anything with UTV,s these are the guys I would go to. We had driven 1240 miles, all the way from Omaha Nebraska and they...
   Read moreMark and his son were great to work with. I was on vacation in Sedona from Michigan. I had a rollover at cinder hills in a Pro R and snapped the front shock fork. I dropped it off Monday and had it back Wednesday with a rebuilt shock from shock therapy. He went through the whole car for me taking off the plastics checking for frame damage and any other problems. Gave me a list of things I needed to get fixed and some recommendations on upgrades. I couldn’t believe how fast he got it back together for me. I would definitely recommend this shop for anything...
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