Sweet G Smokeshop — Local services in South Burlington

Awful. Been coming here for years on and off and all was good until today. I reside in ct but rent up in Vermont. I’ve been buying here for a long time, didn’t mind the overpriced goods much as the service was always good. But today, I come in, and the woman says she won’t sell to me because my ID is fake. It is a real, CT ID. They asked for my passport as proof of the ID being real. Since, obviously, I don’t carry around my most valuable document around in my pocket, said they can confirm it’s real. She said because it is a vertical Connecticut ID that means it’s fake. I found this funny in a way, because all CT IDs that are issued when the person is under age 18 are vertical. So they’re actively selling to minors with fake Connecticut IDs if they don’t even know that. Won’t be coming back. Alright tho! The Mobil downtown has much better prices for anyone looking for alternatives!

Edit reply to owner: I literally have been coming since I started renting in Burlington area. If you didn’t remember, no problem, but that’s not the point. The point is that you don’t accept a driver’s license as a valid form of ID. the way you reply to all of your negative reviews is speaking even louder than what happened yesterday in your shop. I sincerely hope you learn more about how to identify drivers licenses as real; and yes it was mentioned that it was fake because it was vertical. Which is standard for Connecticut IDs issued when the individual is under age 18. Additionally, I see you call any of your (previous) customers a child for expressing any kind of negative reaction to this ridiculousness, as evidenced by you calling people that from other negative reviews. Name calling is so wildly unprofessional. It’s clear you’re losing customers with this kind of behavior, and surprising you are comfortable putting that image of yourself (as the owner) on public display. I hope you educate yourself on Connecticut IDs, because as I mentioned above, if you didn’t know about the vertical license as standard for when issued under 18, you have been selling to minors. (Which people know you guys have been getting cracked down on for, thank goodness). I hope you learn how to take negative reviews with some more stride, and even take the criticism to improve your business; as all respectable business owners do.

Also, in regard to the marriage thing— what??? Hahah. I did not say I was getting married next week, I however did say I am getting married, pointed to my ring, and rhetorically asked if high schoolers are getting married when I was at the end of my rope with my (valid) ID not being recognized as valid. Your funny! Side note, Telling a woman to “take it as a compliment” that they look like a child is wildly inappropriate and gross! I wasn’t aware that 6ftwomen in their 20s look like children...

This is a very small shop without much inventory or selection, but the prices are similar to larger shops in the area. However, I think that in the vape market, too much selection is often makes things more complicated than it needs to be, because they all operate on the same principle. When I opened the door, nobody was at the counter. A guy and a girl were hanging out on chaise lounges in the back of the store behind a tarpaulin of some sort. I imagine that it gets pretty boring in the store when it isn't busy so kudos to the owner for allowing him to hang out with his friend in between customers. I think that is commendable. The young man immediately got up and waited on me. He seemed pretty knowledgeable and wasn't at all pushy. He told me the pros and cons of the various devices that I looked at and it made it simple to decide on which one to purchase. I had a pleasant experience and am pleased with my purchase. I would definitely go back to them when I need...

Edit: The owner's response to this review (and every other negative review) should tell you everything you need to know about Sweet G.

Only reason I'm giving this place one star is because zero isn't an option. Sold me a torch, torch was broken out of the box, I went back in to ask for a refund/exchange (item was