Spencer's — Local services in The Woodlands

one worker there is super duper weird. ( hispanic, middle aged- wears baggy clothes with piercings. he has a curly beard with a braid in it, and he had a hat on. and name MIGHT be Javier ) he was following a group of teenagers around and made literal sexual jokes to them talking about some “69” this and “THAT position” that. like what middle aged person says that to minors? what GROWN ADULT tells MINORS to go into the back of spencers? and the worst part is that when one of them was leaving and hugging her friends, he proceeded to PULL this TEENAGER into a hug and held her like that for 15 seconds. but when they tried to file a complaint about it? NOTHING. because “you can’t file a complaint as a minor” yall seriously need to do something about this because...

Usually very good customer service here and very kind employees, but that wasn't my expience today. Got there 10min before close and only needed to exchange a single piece of jewelry, a quick in and out thing, but an employee already had the gate down 3/4th of the way and stood there waiting to let customers exit but not enter. I asked if they were closing and they confirmed, rather than letting me in since it was still within their business hours. I usually wouldn't be very miffed by it, but it's frustrating since I have a hard time getting here when they're open due to my own work schedule, so now I have to put it off for another week...

Wanted to buy a poster, but there was none on the rack, just the display poster. I asked the cashier if they had any in the store, she said no and told me that online Spencer's was out also. I then asked if I could purchase the display poster. She said I can not since they did not have the particular UPC to ring up. I then asked what will you all do with it then? She said they send it back. Send it back? Won't that cost money? I then proceeded check Spencer's online and it shows the poster I wanted, in stock/for sale. The person outright lied and did not feel like selling me the poster. First and last time at this...