U.S. Department of Transportation — Local services in Washington

I have been calling FMCSA repeatedly the past few months about one issue or the other and at this point, I am very frustrated.

Is there anywhere within the customer/taxpayer service process that a company with repeated calls logged triggers a call to ensure their issues or questions are adequately addressed? This is definitely an efficiency issue and highlights what is being talked about now and for many years when it comes to government. The MC and change from intra to interstate are what I have called nonstop about. The MC number has been activated. However, we are waiting for the change to interstate. This whole process is new to me and the owner of the trucking company I am supporting. Repeatedly calling now about a change from intra to interstate and resubmitting because FMCSA wanted the N/A removed from line 2 is crazy. N/A means not applicable so whether line 2 was blank or not, the response means the company is not doing business under any other name.

The processor could have picked up the phone and called to verify and be done. Instead, it's email, resubmit, wait and wait. I agree efficiency and better serving businesses paying these regulatory fees and more needs to be addressed and hopefully in the current environment to do better by taxpayers, your agency and others will begin doing so.

The cost of doing business is expensive enough without this headache. Could the inability to process in a timely fashion be a result of workers being sporadically or not in the office until recently? I have suggestions on how the processors and customer service folks can best serve taxpayers which will help public perception of federal workers and bolster performance and potentially lead to job sustainability by evidencing the value of...

To Our United States Department Of Transportation, I Am Concerned About A Few Technologies In Electrical Poles, And Wondering If Our Current President Could Build A Stronger Even Better DOT For Advancements In Fiber Optics. I have Traveled The US Extensively Over The Past Few Years And Notice A Large Decline In Advantment's In This Area .. As Well As A Large Decline Conservations Of Our Magnificent Centuries Old Architecture Being Replaced With Glass.

I Was Surprised There's Only 50,000 Approximate Employees For Your Very Needed Department.

This Country Needs You And Your Overwhelming Word Is Important To All Of Country. We're All Looking Forward To More Architects Who Specializes in This Industry.

The Telephone Poles Are Quite Over Crowdered With Wires In My Eyes It's polluted our beautiful Country Side And Could Be A Hazzard In The Future.

God Bless All Of You There In Washington D.C.

Hope To See What Your Feedback Is In Tightening Up Security For Wi-Fi Tower's And The Danger To Human Life, Keeping Our Roads As Safe As Possible And Big Advantment's In The Fiber Optics Area.

From The Biggest Wacko In The United States of America .. Just Kidding. Lol...

They revoked my DOT number on Tuesday stating that I do not meet the minimum insurance requirements to haul produce. The minimum requirement to haul produce is $750,000 which is on file. I have been calling them since Tuesday to get issue resolved. They escalated it to a supervisor on Tuesday which has not called or emailed me back about the situation. I called today around 10AM which is Friday and the customer service rep said the supervisor was gone for the day. The audacity to leave early on Friday without doing your job to enjoy your paycheck while I can not generate one. Trump needs to DISMANTLE, AND OVERHAUL this agency. Too many people work here living off taxpayer’s dime, but disallowing them to...