Equinox West Hollywood — Local services in West Hollywood

I'll be honest, the majority of the reviews on this page are full of it (I would say something else but I am sure google would remove it after the triple ply soft other reviewers reported it). I went to Equinox in the Republic of Texas and then in London. I moved to West Hollywood and decided to jump on the John Reed bandwagon...mistake. It is "cute" all the little lights and signs, the DJ in the booth, etc. I come to workout and actually get after it. I have NEVER seen someone taking pics or recording at an Equinox, John Reed is one giant instagram shoot where they encourage you to take videos. John Reed has no towel service, no pool, no steam room, and almost no trainers whatsoever. J.R. is putting in a plunge pool and hot tub for summer, "cute", I want a real pool so I can swim and actually workout like I am paying to do. Let's be honest we are all just getting ready for PV and Fire Island anyways, do we really need to sit around being catty with each other on a random Tuesday at a gym's plunge pool as well? WEHO Equinox does not have a pool but your membership is all of Southern California, the ones right down the street about 5 mins do. I saw someone said its dated, a bit maybe but it is getting a complete remodel. There is a steam room, trainers, a greater number and variety of classes, pools, locations, it goes on and on. If you are looking for content by all means go to John Reed. If you are looking for an upscale gym where people are there to workout, get better, transform themselves, then WEHO Equinox is 100% the place for you. Plus, it has free parking which John Reed does not. Call and ask for Conner, he made coming back super easy for me. Jake is my personal trainer I have been seeing 4 times a week, he's next level. I have specific goals and timelines that I am trying to hit and not every trainer knows how to get to where I want to go. Workouts, dietary, body composition, aesthetics, I told him exactly what I wanted and he has done all the work to make the plan to get me there not to mention motivate.

DO NOT listen to the chirping. At a minimum call Connor, check it out, have a workout then make the call for yourself. I have...

Judgmental and disrespectful staff. Not a welcoming atmosphere at all. I’ve been an Equinox member for 2 years, with a home base of Culver City, and have sometimes used the Mid-City location. I recently moved to West Hollywood, and this location is now the closest to my new home.

I’ve only been to the facility a handful of times; and here are my observations.

The facility is not maintained properly. Floors, equipment, and the locker rooms are especially dirty. There is a considerable smell in most parts of the facility, adding to the lack of proper maintenance.

The staff is not there to provide help, assist, or do much of anything besides stand around and talk with each other.

Facility rules are not enforced equally. There are various folks recording content on their phones, with phone stands, mics, etc. I’ve seen folks also have 20-30 minutes conversations in front of high traffic areas, including the free weight station and mirrors, resulting in less space for folks to workout.

One rule that was enforced on me today, which is part of the reason for me writing this review, was relating to my shoes. The manager of the facility interrupted my workout, told me to take my headphones off, and told me that my shoes were against his policy. I have always wore rubber Birkenstocks to workout, as they are easy to slip on and off when doing leg workouts, stretches, and they’re just comfortable. He told me that they are not allowed, and next time I will need to wear appropriate footwear to workout in “his” facility.

As I mentioned earlier, I’ve been a member for two years, and wore the same workout attire, shoes included, at the Culver City and Mid-City locations without any issues. It’s also not uncommon to see others wearing the same style shoe for the same purposes.

It’s unfortunate that the manager of the facility chose to target a single person due to their shoe choice. Enforcing rules that would make the facility a better place for the entire community should be a priority for a facility manager. His time could be better spent directing his staff to maintain and clean his facility to a standard that aligns with...

This should be a five-star gym. It’s not because the management doesn’t seem to understand what makes a gym five stars. Community. A five-star gym has the best teachers. I used to drive past three Equinox gyms (past Westwood, Beverly Hills, and Century City) to go the WeHo gym to take Emilie Perz's yoga class. Her class brought me to this gym. Her level of knowledge and understanding of not just how to structure a class, knowledge of flow and posture, but also how the body works was top-level. She’s been teaching at this gym for over ten years, and apparently they refused to pay her a fair rate; the management doesn’t seem to understand the value of a great teacher. Teachers matter. Great teachers should be paid well. Great teachers create a community, they create a following, and are worth at least three stars to a gym’s score. The WeHo Equinox did not treat one of their best (if not the best) yoga teachers they had in a fair and equitable way and they lost her; and the Equinox brand lost my respect. Emilie Perz was the reason I came to this gym and without her, to me, this is just a one-star gym (many other gyms I could go to are better). The management of this gym, and the Equinox corporate executives need to make this right, they need a policy of paying great teacher well; tapping the talent of great teachers and fitness experts better. Teachers who fill their classes and build community with passion and skill deserve better. Give great teachers the credit, value, and pay where it is due, or shame on you. Equinox lost a great teacher which is such a shame. They messed up, and that’s why I give the gym one star. If they ever make it right with Emilie Perz I will change my rating. They should pay her well and bring her back. If they don’t know how to hold onto talent like her they will crumble as a company and brand. Fix it, or your stars fall from grace...