Despite being a regular customer for many years our most recent visit was very unpleasant. We paid for our latte and they forgot to make it. When we asked for it, the guy with the beard didn’t who seemed to be the manger believed we paid for it . He tells his very nice employee to check if we paid first and if we didn’t pay to charge us and then give them the latte. I think he was the manager who is a paranoid and arrogant guy very disrespectful tells his colleague. Despite my shock, they try to search if they have charged us first while my wife standing there for 15 minutes and waiting for her paid latte . Give me a break. Very unpleasant and...
Read moreIl Gelato di Carlotta in Niagara-on-the-Lake is an absolute delight and quickly became one of our favorite spots. Every scoop bursts with rich, authentic flavors that taste like a perfect slice of Italy. The creamy texture and vibrant choices—from classic vanilla to inventive seasonal specials—always leave us craving more. The cozy, welcoming atmosphere adds to the charm, making it the perfect place to relax and enjoy a sweet treat. Whether you're a gelato aficionado or just looking for a refreshing indulgence, Il Gelato di Carlotta is a must-visit that we sincerely love and can’t wait to return to...
Read moreIl Gelato di Carlotta is hands-down some of the best gelato I’ve ever had! The flavors are rich, creamy, and taste authentically Italian — you can really tell they use high-quality ingredients. Every scoop is smooth, perfectly balanced, and absolutely delicious.
The shop is clean, cozy, and the staff are always warm and welcoming. They’re happy to let you try samples and help you find your new favorite flavor (good luck picking just one!).
Whether you’re strolling through Niagara-on-the-Lake or visiting Niagara Falls, this place is a must-stop treat. Truly a little taste of Italy...
Read more