I do not recommend this place. If you’re looking for late-night food in Prague, go somewhere else.
It was past 2 AM and there aren’t many places open at night in Prague, so we went with Pizza Hut. It was our first time trying it, unfotunatly definitely the last.
The place was full of drunk people, which is understandable at that hour. We ordered 2 small pizzas (one was in menu box with sides) and waited around 10 minutes. We already saw our food in boxes – there weren’t many other orders, so we assumed it was ours.
Nothing happened. The staff went outside for a break. We walked closer to the pickup counter, expecting to be called – still nothing. After another 10 minutes, one of the staff (probably the head of the shift, as she was the loudest checked the boxes and called us.
When we politely pointed out that the food had been just sitting there for 10 minutes and was no longer warm, she just smiled and said: “Enjoy your meal.”
We were speaking Slovak – there was no language confusion. And unlike most of the people there, we were sober – we had a late-night meeting in town.
The pizza itself? Lukewarm, overly salty, and greasy. I donť know if they make it like that for...
Read moreWe often like to visit Pizza hot in Germany and are very satisfied with the quality and in general. What we experienced here is really unique! Very unfriendly staff (indescribable to understand when the big city lives largely from tourism) I asked if the salami was pork or beef. Got very annoyed the answer they don't know. Then I said ok no problem please just give me something without meat. It is simply impossible to describe the handling and the guests of the person who was at the cash register and took the order (was also the manager). I always said thank you and stayed nice but it can't be true that you treat people who pay for their food and don't want anything for free or extra just to be treated the way it has to be! I'm just shocked and speechless! After the back and forth (with the facial expressions, gestures and posture, it said it's time to get out) but we stayed very nice and professional because we really didn't know what or where the problem was. Unforgettable and never again! ( This is also my first review in years so you must be able to see how...
Read moreVisited today and wanted to order pizza from wolt courier benefits.as I am wolt active courier and I showed the active application to the guy .and the guy who was taking order refused to take my order .and saying I should have bag on my shoulder while ordering food.its totally a bullshit.we didn't get any instruction where its saying courier shouod have bag on shoulder while ordering. But we should just have an active app and we have to show the app.and exactly what I did.and they guy who work at pizza hut was arrogant and behave as I am asking for free food.it was so disrespectful when I left restaurant and he didn't let me order.i will attach picture of instructions from wolt about how does it work. And pizza hut should tell employees proper instructions aswell.and I would like to talk to manager and complain about him.he don't want to work extra.but he can't say no to customer but ofcourse he can say no...
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