Restaurace Červený jelen — Restaurant in Prague

Decent dinner spoiled by staff adding their own tip…

Had the Hubert sharing board for starter which was faultless. Really tasted great.

Waygu burger as one main dish. The foie gras and truffle mayo flavours somewhat overpowered the whole burger. Wouldn’t recommend unless you love these tastes.

The second main, Braised Deer Leg, was just okay. The deer was on the dry side. Wouldn’t particularly recommend and suggest trying something else on the menu.

During service the waitress spoke in Czech to my partner the whole time instead of speaking English so we could both understand communication. Not a big deal, but also not the greatest service. My partner had to be a translator for the night.

The general atmosphere was very nice here and I was thinking to come again to try some steak dishes.

However, when paying the bill, the blonde waitress who really hadn’t made much effort asked how much of a tip I would be adding. (She decided to speak in English now). I said the service hasn’t been amazing and I wouldn’t like to add a tip today.

I paid with contactless and we left.

I’ve since seen in my bank transactions she added a 10% tip to my bill regardless - without informing me. Although this only equates to about 200 czk extra, adding it for herself is unacceptable.

I personally think if a customer wants to add a tip they should be left express it themself.

Generally I don’t think staff should be prompting, leading and pressuring a tip to be added, especially in an already expensive restaurant for Prague standards when no special attention has been provided. It really doesn’t come across as classy or professional.

Certainly staff should never add a tip against the request of the customer. But I’ve since read another review where someone had the same issue at this restaurant.

Floor management need to have a serious conversation with staff members about how they handle the...

Outstanding Service by Lisa at Červený Jelen

During our recent visit to Červený Jelen, we had the absolute pleasure of being served by Lisa, whose exceptional service left a lasting impression on our entire group. From the moment we arrived, Lisa’s warm and welcoming demeanor made us feel right at home. Her attention to detail was impeccable, ensuring that our every need was met with a genuine smile.

Lisa’s knowledge of the menu was impressive—she provided excellent recommendations that perfectly suited our tastes. Her timing was flawless, always attentive without being intrusive, and she handled every request with efficiency and grace.

What truly set Lisa apart was her dedication to making our experience memorable. She went above and beyond to ensure we had everything we needed, from refilling drinks promptly to offering insightful advice on the best dishes and drinks. Her professionalism, combined with a friendly and personable approach, made our evening truly special.

In a bustling restaurant like Červený Jelen, Lisa’s ability to maintain such a high level of service was remarkable. It’s clear that she is passionate about her work and takes great pride in delivering an outstanding experience to her guests.

We wholeheartedly recommend Lisa for a promotion—her exceptional service skills and commitment to customer satisfaction make her an invaluable asset to your team. We look forward to our next visit, knowing we will be in the best of hands with Lisa.

This review emphasizes Lisa’s skills, dedication, and positive impact on the dining experience, making a strong case for...

I spent thousands and thousands of Australian Dollararydoos coming to Europe. I wasn't going to muck around and not go to a very nice steak restaurant.

Cerveny Jelen is in an old bank vault. They have vaulted ceilings, multiple floors and a bank vault door in the basement. It's hectic.

Unfortunately I wasn't able to see all that until I used the loo because I went by myself. The advantages of going somewhere alone are understated. Yes I'll have more beer thanks. Yes I'll have heaps of steak thanks. Yes I'll talk to myself, cheers.

I had cured meats to start, they were salty and delicious. It's hard to have authentic food from the place you're on holiday at. Sometimes I think it may be better to have one, killer, dynamite meal that is really authentic and then maccas the rest of the time.

I was served by Pavel, and I'm gonna call him out specifically for being very questioning of my ability to eat a "Czechia" board intended for 3-4 people by myself. His European derision turned first to visible alarm and then (I'm almost certain) quiet respect as I finished the whole thing by myself.

The meat was tender, cooked to perfection and delicious. The sauces were incredible as were the beers which flowed faster than I could keep up with (while I filled my belly full of steak).

I would recommend this restaurant to almost everyone, eeeexcept my wife, who doesnt eat meat and who didn't come with me to dinner. God forbid she ever find out how much I spent cause this place is nice but yeah it isn't...