Castle in the Air — Restaurant in Copenhagen Municipality

Since my review was deleted, I'm republishing it here. At the same time I will file a fraud report in Copenhagen! Really a nice place to relax! However, my drinks were deducted twice via Visa. After the waitress admitted his mistake about the double booking, he pretended to refund the amount. Unfortunately, the money has not been returned to this day. Since two different amounts were debited and therefore a complaint to the Visa card provider cannot be made as a multiple booking, I assume that the waitress acted intentionally and consciously recognized me as a tourist and wanted to defraud me. Of course I will no longer visit this location and will also warn my large circle of friends against visiting. It's a shame to damage your reputation so much because of a...

Tourist rip of 6 euro / 45DKK for 33cl of sparking water

First we ordered a coffee, and got told that they didn’t make coffee at this time (afternoon). Since the coffee was no longer on the drinks card I opted for a sparkling water. To my great surprise, this was not cheap - 45 dkk - and I wasn’t even offered a glass or ice. Even at Michelin restaurants a bottle 75cl is...

Amazing spot and super comfortable seating but I am so curious why I am asked to tip your employee when i go to kiosk and order my coffee and pick it up myself, for what service exactly do you have tip the option? and on top of all I am asked if I wanna tip even before my coffee is prepared!!! I wish you would focus on the quality of your coffee and oat milk rather than...