Belushi's Berlin (Alexanderplatz) — Restaurant in Berlin

We reserved a table with a €20 tab for the Formula 1 race, after being told that was the only way to secure seats. Due to a mistake when ordering, our tab was not deducted from our bill but instead the full meal was paid by my partner, and we were told we couldn't get a refund and had to instead get more drinks to use up the tab. Computer says no, till remained shut. We weren't even told I could claim back the prepayment later on by contacting whoever I transferred the money to in the first place - just that the tab was nonrefundable, tough luck, even though we had spent in excess of it already.

Absolutely bizarre and presumptuous handling of the situation and appalling customer service - on what planet do you pay €20 to a bar in advance and get nothing in return? We wouldn't have even minded paying a few euros to "buy" our seats, we get the logic behind it, but this was not the agreement when I transferred the money a few days before the race.

In the end we ordered more drinks to use up the tab and save the stress of charging back my credit card for the prepayment, eve though we didn't really want to. We want to support the hospitality business as best we can after a tough couple of years, but €20 is not small change for us and we trusted that our prepayment would be handled properly.

Edit: the matter was resolved quickly the next day. While we are still disappointed about how it was handled at the bar - we would have been fine if we were told we could claim a refund online, but we were told we couldn't get a refund at all - I can't fault the response of the back office and the professionalism of their response. Thanks for this and I have amended my review accordingly. Everything was...

The bar staff is comprised of young, inexperienced and incredibly rude people. I had a minor issue blown out of proportion by bar staff that was incredibly rude, refused to listen and laughed at me when I tried explain myself. The bar manager ignored me and intentionally kept his back to me while „getting the opinion“ of the waitress. It was a simple misunderstanding that was blown up by staff and management. As a guest in the hostel I expect to at the very least not be treated with disdain, laughter and sarcasm. There are so many better bars to be treated poorly in I recommend avoiding this one.

Responding to the „owner“ this is in fact not what happened, not one of your staff was polite or respectful. I was unaware of the policy, finished the last drink of my beer and told both the first and second person I understood. Had your staff or manager responded differently with perhaps the politeness you claim I would not have felt it necessary to waste my time speaking to the manager (who it turned out was as rude and disagreeable and more concerned with defending the actions of his staff than listening to me. Which appears to be the policy of everyone working at Belushi’s) in the first place and subsequently leaving a review calling out what appears to be a general policy and practice of treating hostel guests and customers of the bar with disdain and rudeness. Had at any point during the experience a single person listened to me and perhaps practiced anything resembling customer service this would be a different review. I stand by my review which is based on my actual experience and not the hearsay of bar staff defending each other’s...

As a student living away from India, moments that bring the warmth of home are rare and precious. My visit to Belushi’s Berlin Alexanderplatz for the TATA IPL 2025 finals was one such unforgettable experience. The crowd, the vibe, and the loud cheers made it feel like I was back in Bengaluru — especially because I met and bonded with so many fellow Kannadigas. Hearing Kannada all around, sharing laughs, and supporting the same team made me feel instantly at home.

The match between RCB and PBKS was intense and thrilling. Being a die-hard RCB fan, I couldn’t have asked for a better ending. The joy of watching RCB finally lift the IPL trophy after years of heartbreak was surreal. The iconic chant “Ee Sala Cup Namde” took a victorious turn and became “Ee Sala Cup Namdhu!” — shouted with pride, emotion, and even a few happy tears.

Belushi’s delivered the perfect setting — huge screens, an electric crowd, great drinks, and a staff that handled the match night rush with ease. That night was more than just cricket; it was about community, pride, and feeling at home thousands of miles away. I’ll always remember Belushi’s as the place where RCB made history — and we celebrated it like...