I would give this place a zero if i could. The wife and I came here and literally wasted an hour and a half of our day.
I ordered the charcuterie board assortment of cheese and cold cut meats ( extra for the one with meats of course), a glass of wine. 25 minutes go by, i still had not received my wine at all, i wave down another waiter to ask about the wine, he says of course! I will go get it, sets our glasses to the side where they sat the rest of the time until we finally left. Trying to not get ignored, i waved down our waiter to ask for the aperitivo with Aperol Spritz, he said sure! We still had not received our food at this point either. After 30 MORE MINUTES we finally received our food in which he informs us that the menu item that comes WITH cold cut meat actually doesn’t, even though it said it did on the menu?
Being beyond annoyed at this point the lady and i agree that we are not patronizing this place any longer so i ask the waiter for the bill. After ANOTHER 30 MINUTES OF NO CONTACT WITH THE SERVER, i ended up walking up to the front myself to tell the manager i want my bill and i want to leave. When i get my bill, it was 84,00€ for a salad, and a board of cheese. Because they tried to charge me for the wine and cocktails i never received. Until i argued i was not paying for something i did not get, period.
Overall horrible experience, mediocre food and terrible customer service. There’s way better food and service in Rome. Don’t waste your money here, my friends here in Rome and I will never...
Read moreWe stopped here because we were hungry and happened to walk past on the way to another restaurant and the menu looked good. Big mistake. Didn’t check reviews, but it didn’t look too tourist trappy (it was we just didn’t see it). Ordered drinks, and a first and second course all at the same time. Drinks were fine, maybe a little weak, but expensive (€14 for a Negroni seems very high to me…). First course was spaghetti al pomodoro and gnocchi al pesto. Both were ok, but not exciting and wouldn’t have wowed me, even at the small town US Italian places I’m used to. Noodles seems fresh though. Then came the waiting. Over an hour until our second course arrived, even with checking with the waiter multiple times. Veal with lemon and steak with red wine sauce. Veal was bland, tough, and sauce seemed to pretty much just be butter with no lemon. Steak was not noteworthy, but cost €28. We were asked what side we wanted when we ordered, and chose potatoes and spinach. Potatoes were too salty and spinach was extremely bland. Even though we did not specifically ask for them, and were offered them like they were included, each side was €7. Would have asked for no side if we knew they were so much for so little. Ended up being €116 for 2 people, and 2.5 hours at the restaurant because we had to wait so incredibly long. Both would be fine, I guess, if the food was even comparable to much cheaper places with better service, but it wasn’t. Blegh....
Read moreUnfortunately have to say we stayed inside for a whole total of 6 minutes. A lovely lady sat us down, but absolutely no 'hello' from any of the staff that walked past while waiting. When sat, a couple of ladies were served before us, yet had sat down after us. Waiter who took their order just literally stood around behind them looking at the tablet and to us, back to the tablet, wobbling from side to side and then walked off. Completely ignoring us the whole time (after reading some reviews, it seems normal when you're just another tourist). We ended up leaving. We are more than happy to pay for a service, even if that service is expensive - however when there's no service, you cannot excuse the price scale. £3.50 for an espresso, £7 for a tea is doable if the service is second to none, and when the staff is trained and lovely and goes above and beyond - and doesn't let you hang around waiting for a table without absolutely no word or excuse. In this situation you're better off walking down the road, find a modest place where they charge £1.50 for an espresso but the service is good - they welcome you and sit you down and make you feel at home. Will not come back, which was a shame because the cakes...
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