Teppan-izakaya Ittetsu — Restaurant in Kyoto

My friends and I chose this restaurant because it was conveniently located across from our hotel. Unfortunately, we didn’t get to taste the food.

Upon entering, we were greeted by a young waiter whose demeanor was less than welcoming, he seemed visibly unenthusiastic. I said, "three people", and his response appeared to be, “The restaurant will be available at 9 PM,” followed by, “Is that okay?." Conversation was in all Japanese.

After a long day, I struggled to process what he said, and when I hesitated, he began to break down his words slowly: “available” “at” “9 PM" in Japanese. It felt unnecessarily condescending, especially after having visited over 20 other restaurants and bars during my time in Japan without encountering any similar behavior. There were a lot of tables clearly open and I understand its reservation preferred restaurant. We got there at 8:05PM, does he expect people to eat food (not including the cooing time) within an hour?

This experience left a sour note on an otherwise...

A great place with amazing food and it’s conveniently located opposite Mercure Kyoto Station hotel.

Went twice, first visit (walked in) - luckily we managed to secured a seat. When we were there, restaurant was already full and no longer accepted walk-ins. The 2nd visit, we made a reservation via our hotel at around 330pm for a 530pm dinner.

The yakisoba was delicious and the beef tongue was AMAZING! The staff were really friendly and professional as well.

Ordered more than 10 dishes - every single dish was good!! We ordered the following: beef tongue/ beef steak / beef rib without bones Yakisoba (pork + squid) Chicken neck Cheese potato Enoki Mushroom Asparagus w Bacon Okonomiyaki (beef / Pork + squid) Butter Salmon Grilled...

外国人に対する差別化する店です。京都にはこんな店があるのはショックでした。 以下の事実を伝えます。この店へ行くべきか、ご慎重に判断ください。 ・中国語メニュー（QRコードからの注文）は日本語メニューの金額はすべて異なる。 ・その理由は、外国人がよく汚れ、皿を割るので、金額が異なると店長が主張した。 ・この店は以前の店長ではなく、20-30代ぐらいの若い店長に売った。 ・この店へ何度も行ったことがあるが、売却後初めて行ったら、自分が悪いことを何をしていないので、差別されたサービスをもらったと感じた。 ・添付写真は中国語メニューと日本語メニューが異なる証拠である 京都は観光都市ですが、こんな行為があり得るでしょうか？ 信じられない体験でした。 これから、京都市国際交流協会、人権相談窓口、京都市消費生活総合センター、日本政府観光局など全て通報する予定です。

This is a store that discriminates against foreigners. I was shocked to find such a store in Kyoto. I will share the following facts. Please make a careful decision about whether to visit this store. • The prices on the Chinese menu (ordered via QR code) are all different from those on the Japanese menu. • The reason given by the manager is that foreigners often make a mess and break dishes, so the prices are different. • This store was sold to a young manager in their 20s or 30s, not the previous manager. • I have visited this store multiple times, but after it was sold, I felt I received discriminatory service even though I hadn’t done anything wrong. • The attached photos are evidence that the Chinese and Japanese menus are different. Kyoto is a tourist city, but is such behavior acceptable? This was an unbelievable experience. I plan to report this to the Kyoto City International Exchange Association, Human Rights Consultation Office, Kyoto City Consumer Affairs Center, Japan National Tourism Organization, and all relevant...