Yakiniku Nikushou-Gyuko Shinsaibashi — Restaurant in Osaka

Extremely inflexible. I just wanted rice to be replaced with literally anything. A little cucumber, some kimchi... On Uber 3 phone calls. First they said No Problem, please just write a comment saying you called. That order was cancelled by them. I called back and was told it is OK, just try without leaving a comment. Then I got a phone call saying it is Bento, which means it has rice so we can't change it. Unbelievable. They could have just put a teaspoon of literally anything except rice. I asked to cancel the order and they said they couldn't. I said, well I can't, I'm using the Uber Eats app and I already made the order. What should we do? I was told that since I ordered it already, nothing. So I said ok, whatever....

.. luckily I found the option in Uber Eats to cancel. So I did.

Not recommended.

How bad is a shop that simply can't replace 300g of unwanted rice cards with a slice of cucumber or a teaspoon of kimchi, or an extra slice of meat - I would have accepted anything and then rated my experience.

So I cancelled and I'm rating it. 1/5.

Maybe the shop is great, but don't try to change your Uber order. In my...

I don’t often go to yakiniku restaurants since they tend to be pretty expensive and lacking in the vegetable department, but this place had a nice affordable lunch menu that came with both meats and soup/salad. They have ready made meats available but I wanted to grill it myself for the yakiniku experience. I got my own personal booth with lots of privacy but they’ve got regular tables too. Good lunch spot close to the Shinsaibashi shopping street, wifi available, and nice Japanese styled plating. I’ll definitely be back again with friends. They’ve got a sake sampling option that I...

Had a really positive experience eating here. The staff had issues with speaking English but they really try. They go above and beyond when it comes to your experience. I wish I could tip them but I truly appreciate the staff here despite the language barrier.

Food is amazing and the price is decent. It allows you to explore your pallete a bit further by having heart/liver/intestines in the menu. It sounds terrible at first but believe me, you won't even taste the difference between that and real meat. They taste amazing. Highly...