JAPAN RAIL CAFE TOKYO — Restaurant in Tokyo

Food options are limited. There are no washroom facilities. I ordered a coffee and gelato. They had two kinds: matcha and hojicha. I wanted to try both. She said it costs extra to have a scoup of each instead of two scoups of the same. I agreed. Then I ordered a coffee. She charged me for a coffee. I realised she, for some reason, thought I didn't want the gelato any longer. I reminded her. She added it. I gave her money. Her co-worker showed her she charged the wrong amount. It was 50 yen too much. She changed it. I knew it would be more, for absolutely no reason, but it was 100 yen more to have two flavours instead of one. It's just a money making gimmick. The gelato was ok. Both flavours were strong, but they were slightly artificial tasting. Get some from the convenience store if you want a delicious matcha ice-cream like treat. Immediately after I ordered I asked where the toilet was. I was directed to go back outside, go down and into the metro station mall area, and that's it. No more directions. I did my best. It took 5 minutes to find one it and I got lost on the way back. It was very inconvenient. When I returned, they gave me a sticky tray and poured a fresh coffee. I asked for some milk. She pointed at the little plastic things of artificial cream. I didn't want that. I asked again for some milk. Then she asked if I wanted a cafe au lait. No, I told her. I don't want a cafe au lait. I want some milk for my coffee and I don't want artificial cream. She pointed at the cream. A standard cafe like Starbucks will give you milk for your coffee when asked. He manner was a little bit dismissive while dealing with me. The coffee was okay. It was from an instant machine. So, it was nothing special-especially with that...

【旅の始まりにぴったりの一杯】

Tucked just outside Tokyo Station, Japan Rail Cafe is the kind of place that feels designed for the traveler in motion—whether arriving by taxi or dashing off to your next Shinkansen. Easy to spot, impossible to get lost, and ideal for a quick meetup.

The café itself is airy and smartly laid out: communal tables welcome solo coffee seekers and quick snackers, while cushioned seats in the back offer a welcome hush for conversation or quiet planning. I stopped in for a cappuccino—bold, smooth, and exactly what I needed—and a blueberry cheesecake that surprised me with a hint of blue cheese funk. It wasn’t quite to my taste, but adventurous palates might find it intriguing.

What sets this place apart isn’t just location but the feeling of pause it offers: a small breath between city bustle and the next journey. Whether you’re early for your train or waiting for a friend, it’s a surprisingly thoughtful little haven.

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【Features】 🚃 1-minute walk from Tokyo Station 🍽️ Order: Cappuccino, Blueberry Cheesecake 👫🏻 Waiting time: No wait 💰 Payment: ✅Cash and Credit Card 🔙 Would I visit...

This feedback goes for both the JR office inside the cafe, and the JR cafe itself.

JR cafe: Good coffee shop with very predictable menu, overall no complaints.

JR office at the cafe: Sometimes it's a very long wait as the office is foreigner orientated, staff is generally helpful for the most part.......although I do notice from time to time you'd end up with one or two particular staff who seemed more interested in wiggling their way out of providing assistance rather than simply doing their jobs. They would give you a million reasons why they couldn't assist, or their computer system wouldn't let them do simple things like changing reservations or issuing a cancellation confirmation....... which every JR rail officer computer can do. They end up wasting more time for everyone including themselves, why even bother come to work if you weren't interested in actually helping...