Tully’s Coffee & Tea KITTE Marunouchi — Restaurant in Tokyo

Usually I like this cafe but today I was told by one of the women cashier that I should go stand behind a Japanese customer who was behind me. I think she assumed that I was cutting the line even though I was there way before the Japanese customer was even there. She rudely kept insisting I go back in the line of customers. I was shocked because this is my 6th time in Japan and I have never encountered such a rude behavior from a Japanese. I should have left without ordering but I did order my drink with another cashier. Today I realized not all Japanese are friendly which is perhaps true of all humans. I have no hard feelings towards them but wish this...

I came here with 2 others who frequently have maccha and hojicha sweets. This is the consensus: Disappointed at this cafe. Most of the reviews hyped up the tiramisu. The Sakura hojicha latte was not impressive. The mochi was alright. The food was not terrible, it was just overpriced and overhyped...

Came here for what I thought would be a quick rest, but it took longer than expected to order despite the short line. Even though it was not take out, they gave me my coffee in a paper cup. The Mille crepe was not bad but I wouldn’t get it again. The seating area is small but comfortable and...