ZUS Coffee Quill City Mall — Restaurant in Kuala Lumpur

tbh i don’t like to write this since i enjoy the drink but i feel little bit disappointed with the staff. If you have bad day, please don’t throw to customer. I know sometimes zus have issue with payment and they ask customer to order in zus apps. But today when i come to order in cashier, the staff feel like annoyed to take my order. Even they saw me standing in front of counter, they just glance 🥲 you can just told me politely that if i want to order, i need to order through apps. Which i fined with it. If you say that time was busy, i clearly see the staff not quite busy at all. I somehow feel little bit upset and annoyed. Hope you guys can improve the service. I didn’t ask for 5 star service but at...

ZUS at Quill City Mall? Oh, 10/10 would recommend, and I don’t say that lightly because I take my coffee very seriously. From the moment I walked in, I felt like I entered a caffeinated heaven. The baristas? Friendlier than my neighbour’s cat (and that cat loves me). My Spanish Latte was so good I considered proposing to it, creamy, bold, and just the right amount of sweetness. The vibe is perfect too — cozy enough to chill, aesthetic enough for your Insta story, and quiet enough for people watching (or pretending to work). Service is fast, smiles are free, and honestly? I’d move in if they had a bed. 5 stars, no notes, just go. Your taste buds...

Quite sad with the coffee taste. not sure staff dont know how to make coffee as per request or what. I buy bottle size Spanish latte change to oat milk but when i taste the coffee, so much different from i used to buy. Not sure if the staff forgot to changed my milk or what (pay rm8 for oat milk), but I am drinking spanish latte oat milk almost everyday and i know how it taste. So sad Zus coffee cannot make my day happier like it...