Warong Che Senah — Restaurant in Kuala Lumpur

Worst experience ever! 2nd time came while my 1st just joined friends who already arrived earlier. Lack of customer service esp the guy who took drinks order.

I don't know if he has problem with me but seems he tried to ignored my order for 2 times! TWO!!! The stall in one line with nasi lemak and ABC stalls. Picture is blurry or maybe I took with rage. 1st, I told what I want and he just show his palm annoyingly. Okay I tried to understand it's busy day since it's New Year eve! We sat around 10.30pm 31 Dec 2020 desk G13. Second I tried to add on drink for my FATHER and he showed his hand again like trying to show "ah I've alottttt of order today" while just talking and waiting at another table next to us with bunch of boys...waited 5 mins 10...1 hour never came back! Sorry not in million years! We didn't order only plain water okay!!! I'm like a beggar asking people to take our order while I seen him just talk to his FRIENDS. He wore black shirt, a cap and black mask. I can show which one is he. Maybe he shouldn't work with there too or a lot to learn!

Ordered SHELLOUT for my family waited one hour and I decided to ask the guy who actually that time cleaning the stall and he claimed my order didn't arrived. Whatttt? The guy who I took order that night was wearing black shirt with green/white stripe if not mistaken.

Your guys have embarrassed me in front of my family. The came all the way from Johore!!!

We didn't know that we had to face 10 menus from 10 diff people at same time. So confusing! Oh ya just a suggestion maybe you may change your operation method according to season. Just take few waiters/ess with compiled menu. Don't send us with ??? marks! Some we can order from stall some we have to walk? INEFFICIENT. Do not show us with your guys with walkie-talkie it's not worth it if cannot handle whole situation okay? I've never had bad experiences elsewhere like this before. Foods so far taste good. Anyway while you have great food but it won't help with lack of customer service.

Anyway I don't have right to be angry with all I can only give credit with the uncles from Arab stall, char kuey tiaw and satay even tho that time they were also busy. They're so friendly too even though we were needed to order from their stalls. Just hope their businesses getting greater. Anyway happy new year to those who serve well...

Warong Che Senah, located in Kuala Lumpur, offers a variety of Malaysian dishes, particularly seafood and traditional favorites. The restaurant is known for its diverse menu and a dining experience that includes views of the Kuala Lumpur skyline.

Food Quality and Popular Dishes:

Ikan Masam Manis: A tangy and sweet fish dish that has been highlighted for its balanced flavors.

Ketam Telur Masin: Crab coated in rich salted egg yolk, noted as an indulgent treat bursting with flavor.

Udang Butter Milk: Prawns cooked in a creamy butter milk sauce, offering a rich and velvety texture.

Nasi Goreng Kampung: Fragrant fried rice with traditional spices, providing a comforting taste of home.

Roti Canai Sarang: Flaky and crispy layered bread, perfect for dipping into rich curries or enjoying on its own.

Milo King Milkshake: A rich and creamy blend of Milo and milk, appealing to chocolate lovers.

These dishes have been recommended by food enthusiasts and reviewers for their authentic taste and quality.

Dining Experience:

The restaurant provides a unique dining atmosphere with views of the Kuala Lumpur skyline, especially appreciated during nighttime. However, some patrons have noted that the upper dining area can be quite warm, with limited ventilation, which may not be suitable for families with young children.

Service:

Customer service experiences have been mixed. While many patrons appreciate the variety of food and the ambiance, there have been isolated reports of staff displaying unprofessional behavior.

Overall Impression:

Warong Che Senah is praised for its extensive menu of authentic Malaysian dishes and the unique experience of dining with a view of the city skyline. While the food quality is generally well-received, potential visitors should be aware of the dining environment and service aspects that have been highlighted by...

this my first time go this place, look outside look fancy but : 1.we waiting waiters 10 mnt .. ok this ok i know is crowded .. because it firstime we dont know of this warong concept so my mom ask the boy wearing black tshirt then ask how to order it and how this concept so easy we can call waiter to order..unfortunatly this waiter so rude by telling my mom " saya tak amik order saya buka waiter saya hantar air " with annoying voice.. hello you speak with older should to low tone and my mom ask nicely... and it be a same thing with other coustmr at the back.. 3.then other waiter ask us to change our place because his want other cstmr sit on our place just because we only 3 person .. we sit their because other waiter tell we can seat at that place.. why we should change and that time we already order 😑... then very sad is we just order "mee celup" and it took time most 1 hour.. 🥵... then we ask where is our order.. and the waiter check it.. and walla we got after asking.. so it waste our 1 hour and its mean "mee celup" only take 10 mnt to make 😑... we not to coment bad thing but hope you guess can take it as to improve the sevice... i have go other place like this but their more systematic..hope can fix to go future in...