The food was good. However, A restaurant's success is not only determined by the quality of its food but also by the demeanor and professionalism of its staff. Sadly, in this case there was a big fail regarding both aspects. The rude and mean-spirited staff overshadowed any potential redeeming qualities of the establishment.
I strongly advise potential diners to think twice before visiting phutakun restaurant. The unpleasant and disrespectful treatment I received from the staff was not only disheartening but also unacceptable. As customers, we deserve to be treated with respect and courtesy. Regrettably, this restaurant failed to meet even the most basic standards of customer service. For instance, we were faced with statements such as, 'we are not a canteen so either order or leave' when some friends of us simply stopped to say hi and thus entered the restaurant which was also almost empty meaning they were not on the way but just simply having a small talk. This was the rudest staff that i have came across to.
My experience at Phutakun was nothing short of a nightmare not only it left me without an appetite but also significantly created a tense and an uncomfortable atmosphere . I sincerely hope that the management takes these concerns seriously and makes the necessary changes to prevent others from enduring such a...
Read moreWe ate at Thai Phutakan last year once, and twice during our visit this time, and it was a great experience overall. As someone who is coeliac, I was thrilled to find gluten-free spring rolls, and they were absolutely amazing! We also tried the chicken satay skewers, which were delicious. Each time we ordered different mains, and they were all fantastic.
However, I did have one issue during our visit; one of the times, the mushrooms in my dish were completely raw, which I didn’t enjoy. A small tip for the restaurant would be to serve heated plates, as the plates were cold and the food didn’t stay warm for long. Your food is too good for that!
While the prices are reasonable, I found the cost of two large bottles of water for €12 to be a bit pricey. Despite these minor issues, we will definitely be back on...
Read moreI am deeply disturbed and outraged by the appalling incident that occurred at this restaurant. The owner, in an unacceptable display of aggression, forcefully seized my friend by the neck to eject him from the establishment without any justification or explanation. When we confronted the owner about this distressing incident, he responded with a barrage of profanity and absurdly claimed that my friend was at fault for simply having to adjust his chair to leave his seat and use the restroom. Not only did the owner and surrounding staff resort to verbal aggression, but he also resorted to threatening and enacting physical violence. This treatment is disgusting to say the least. Do...
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