Complete garbage! I was told that this was the best Mexican food in all of Boracay, and if that is true, I doubt anyone here knows what Mexican food is. I am from California, so I did not have high expectations for authentic Mexican food, or even that of American style Mexican food we enjoy to the north. But I did not expect the trash I was served at Tres Amigos. I ordered the beef burrito and the chicken quesadilla. I started by asking if the beef was going to be ground beef or steak. I was told it was carne asada, which where I am from means steak. But I did not even expect that either. Ground beef would have been fine, but rather than that my burrito was stuffed with a semi beef mash that I am sure was seasoned meat that came from a can. It did not come with salsa, just a tablespoon of diced mango and a tablespoon of diced tomatoes in an enchilada sauce. Come on people! How hard is it to dice up some tomatoes, onions, and mangos and put in a little lemon juice or cilantro? The quesadilla had good flavor, and the chicken was tender and well seasoned. But the thing cost 250 piso ($5 USD) and was made with a single tortilla folded in half. And even tho it was toasted, it was obvious that the tortilla was stiff from being stale before being stuffed, toasted and served. It came with 1 tablespoon of warm sour cream. I couldn't believe the price for the limited amount of food and care that was served to me. With a small local beer and an orange juice the total came to 870 piso (over $17 USD). Surprised by the price I saw that the orange juice was 150 piso ($3) for a small glass, maybe 8 ounces (250ml) including the ice cubes. When I inquired about it, I was told that the menu had 2 orange juices. The bottled and the fresh squeezed for 3 times the amount. She took the liberty of selling me the more expensive version, even though I am sure it was 50% orange juice and 50% sugar water. And to make things worse, I guess they also take the liberty in adding a 10% gratuity fee on top of all orders. What a joke. I am a gastronome and not a squeamish eater at all. Balut in the Philippines, snakes in Thailand and even rats and water beetles in Cambodia, and after all that, this is the first time I vomited from eating anything overseas. I can not believe this place is still in business. But I guess with the prices they charge you can sell garbage and chase your customers away and still stay in business. I assume that all the positive reviews are for the margaritas or written by the owner and his friends. But if you are looking for any kind of food, I would stay far away from this place and save enough to eat BBQ all week long. And if the owner is reading this, take note, Tabasco Sauce is not Mexican! Get yourself some...
Read moreWe had the pleasure of dining in your establishment as a group of eight adult and two cild and were quite impressed by the food quality—compliments to the kitchen team for delivering well-prepared and flavorful dishes that truly hit the mark. The culinary experience was, without a doubt, recommendable and showcased great value. However, we'd like to provide some constructive feedback regarding the front-of-house service. While we understand that every team member can have an off day, the server assigned to us—an individual with a "chinita" appearance—unfortunately did not reflect the warmth and hospitality that diners generally hope to experience. From the outset, her demeanor came across as disengaged and unwelcoming. The absence of a friendly greeting, paired with a visibly downcast expression, created an atmosphere that felt less than inclusive. As fellow Filipinos, it was disheartening to feel a sense of being "othered" or treated with a lack of the usual Filipino warmth and bayanihan spirit. This was a shared sentiment among our group. In the service industry, where "hospitality is half the meal," the frontliner sets the tone for the entire dining experience. A genuine smile and a welcoming attitude can go a long way in making guests feel at home, regardless of any personal challenges the staff may be facing. We’re sharing this feedback not to single anyone out, but in the hopes that it can serve as a gentle reminder of the importance of guest engagement and consistent customer service. We truly see the potential in your restaurant, and we’d love to return knowing that both food and service align with the high standards your brand aims to uphold. Thank you for taking the time to consider...
Read moreOur kids visited this restaurant earlier in Holy Week, and suggested we return as a family. The service was pleasant initially, but the staff couldn’t get rid of us fast enough after a stray cat attacked my husband’s foot under the table. They gave us vague directions to a clinic that could provide us with rabies vaccinations, and processed our bill quickly. We didn’t finish our food as it was pretty bland and we’d lost our appetites, anyway.
On arrival at the clinic, the doctor informed us that local law mandates management of stray animals by the businesses, and that restaurant staff should accompany animal attack victims to receive medical attention. My husband called Tres Amigos to ask why this process was not followed, only to be told by the manager that he was careless to have allowed a cat to attack him while he was eating. A staff member later arrived at the clinic and handed my husband an amount of money that was roughly half of what we paid for the meal. I assume this was to ensure we did not pursue the matter further.
Obviously, this is less a review of the food and more the restaurant service. But the food wasn’t great to begin with, and certainly not worth the stress, expense and hassle of a course of rabies shots. Avoid...
Read more