KIRI Restaurant, POP Kata Beach — Restaurant in Karon

There are definitely fake reviews about this place. The pizza tasted and looked like the cheapest frozen pizza you could find at your local grocery store. The burger lacked flavor and was tiny compared to the bun. My friend had to take 2 bites before he could get to the meat! The cashew stir fry had to be made with a pre-made sauce...it was oddly tomato like in flavor. Also, the stir fry cashew was basically that...cashews and RAW onions. I ordered this with tofu. I have never ever had tofu like what they served here. It appeared to be spoiled. I returned the plate and asked for it to be removed from the bill. The server apologized but a new one delivered the bill, which still had the stir fry. I explained the situation and she went back. Then a completely different server came to tell me that I had eaten more than half and must pay. I informed her that was untrue as I returned the plate almost immediately. She then goes to the kitchen to bring back the plate to show me how much I had eaten and still had the audacity to lie to my face with evidence in her hands! The plate was hardly touched. Again I made my case and told her I would not pay for it as she yelled over me. We were the only ones in the entire restaurant. I wonder if she would have had the balls to yell had more customers been around. The stir fry was finally removed from the bill. We paid and left straight for another restaurant. You have been warned...bad, overpriced food and even worse service. For excellent food and service go a few blocks to Thai...

The first thing to note is the friendliness and attention of the waiters. The place is very well decorated. The food (we ordered a chicken poke bowl with roasted cherry tomatoes and other veggies) very good decoration but lacks a bit of flavor. Maybe it was our meal but we saw the next table who also asked for soy sauce to spice up the food a bit. We ordered two passion fruit smoothies and they were good. The food menu is very good and extensive, with typical Thai dishes and many others, very varied and excellent options. The 3 stars is to give them constructive criticism and that everyone should do. Stop using single-use plastics. The smoothies were served to us in disposable plastic cups. They also have the cutlery wrapped in plastic bags which I find totally unnecessary, they could wrap them in paper napkins like many other restaurants. I hope they improve in that aspect because with the friendly staff they have, how well decorated the place is and the good food menu, they can become a...

We ate there today – an absolute disaster. The service was poor from the start, unfriendly and inattentive. We ordered an aperitif, but instead of bringing both cocktails at the same time, one arrived first, and the second much later.

The same happened with the food: the appetizer was served, but right after that, one of the main courses arrived, while the second one came 15 minutes later. When we asked about this, the waitress arrogantly ignored us.

The calamari were inedible – as tough as a shoe sole and definitely not fresh. We left them untouched to avoid getting sick during our vacation.

By far the worst restaurant we’ve been to in Phuket – a disappointment from start to finish. When we asked for the manager, we were simply told that there was none, only waiters.

We do not recommend this restaurant to anyone. There are many excellent restaurants in Phuket (especially in Kata Beach) – this one is definitely not...