Smiths
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My partner and I were excited to dine at this restaurant after hearing glowing reviews about its fantastic food. We decided to try a variety of dishes, but unfortunately, our experience was a mix of highs and lows. While the pulled pork tots served as a replacement for the unavailable brisket were delightful, the Nashville butter chicken tenders were disappointingly salty, leaving a lingering aftertaste. Similarly, despite the flavorful burgers, such as the Pimento and Blue Cheese Boulevard, I encountered the same issue with my burger being overly salty.On the bright side, the staff were generally accommodating, providing us with a variety of sauces and offering in-house sauces for an additional cost. I was eager to meet the people behind the restaurant and was told that one of the Smith brothers, the owners, was available in the kitchen as the chef. However, when I attempted to address my salty food experience, I was informed that the chef had already left, which was disheartening. While the response from the counter person regarding my complaint felt somewhat indifferent, they did allow me to share my experience on their Google reviews. However, I believe a more empathetic and proactive approach would have been appreciated. Despite the setbacks with the chicken tenders and salty burger, we did find some enjoyment in our dining experience, particularly with the refreshing in-house ginger beer. However, the lingering salty taste in my mouth the next morning was a stark reminder of the less satisfying aspects of our meal. Moving forward, we may consider returning to give the restaurant another chance. However, we hope that they take customer feedback more seriously and designate someone to take ownership of ensuring every diner has a positive and memorable experience.
Sooraj RadhakrishnanSooraj Radhakrishnan
20
Highly recommend stopping and having lunch / dinner at Smiths of Bourton after working up an appetite during your walk around Bourton-on-the-Water. I always regret not catching those who helped us names, but the individual that sat us and the individual that served us were knowledgeable about the menu, quickly able to answer any questions, and made excellent recommendations when we weren't able to make up our minds. They don't have a multitude of items on their menu which I was so happy to see. It becomes a bit overwhelming when places offer too many options and you don't know what to pick from. With that said, the Smiths of Bourton menu offers the perfect amount of items to choose from (I'm a very picky eater and had no trouble finding something I enjoyed). In my opinion, a smaller menu is also more ideal as I imagine it allows the chefs to perfect each item they offer. My husband and I have zero regrets about what we ordered. My husband ordered the Modern Smiths Classic Burger and the Stroud Brewery I.P.A. I had the Buffalo Chicken Sando. We shared an order of the Shake That Fries and Mac & Cheese. I wasn't too sure that I'd like the house blue cheese on the Sando, but it was more sauce like (not chunky) that went very nicely with the buffalo sauce. Go give it a try, we're glad we did.
TaraTara
00
Smiths is an absolute find. What an excellent place. This quirky classy little place had everything you would want from a bar / restaurant. It had the right balance of style and decor with the warmness of a homely feel. The burgers were to die for and the staff were incredible. We were greeted by a lovely young lady (so wish I could remember her name, she was wearing a beautiful pair of earrings that she purchased from Cornwall). She was attentive and friendly and went above and beyond to make us comfortable. We loved the place so much that we returned on our 2nd evening for cocktails. The owner Sebastian welcomed us and we were seated in the elegant bar area. The furnishings were so tastful and made the experience extra special. Sebastian went out of his way to chat to us and make us welcome. He was attentive to all the customers and you can feel his passion for the business. We seriously cannot fault anything. Best restaurant in the cotswolds and we have been to many. Thank you so much and we will look forward to returning soon.
Melanie KenyonMelanie Kenyon
10
Came here on Friday night with a group of friends and our dog. Smiths had been recommended by many friends and this place did NOT disappoint! 10/10. Atmosphere was unbeaten. The staff were so friendly and attentive. The music playing was also cracking! We were welcomed with with warmth as soon as we walked in by multiple staff. They quickly got us seated. All four of us ordered different burgers and 3 sides, which we all shared. Both tater-tots and the slaw. Everyone had already said they would all be returning before the food even arrived! We weren’t disappointed at all when it did. Two words ; mouth watering. I couldn’t recommend this place highly enough and will be directing ALL the foodies this way! Thanks to all the staff for a fantastic night, and especially the lovely manager Robin, who went above and beyond to make sure we had the best time ! Best limoncello I’ve ever had! Can’t wait to come back again ☺️ P.S sorry the photos are of half eaten food, we dug straight in as it was too good to wait!
Grace CresswellGrace Cresswell
00
First time at Smith’s and honestly they did not disappoint! Loved the ambiance and how relax the staff was. They were busy but they did not look like they needed to run around like a headless chicken. They know what they doing. The range that they cover it’s very large. From families having a meal, to friends meeting up to more senior citizens having a drink. The have their own cocktails, house made soft drinks and a great wine selection. When we ordered we got told food might be a bit delayed due to a large table ordering ahead of us. But honestly the timing was perfect. We didn’t have to wait that long! Excellent service. Definitely coming back in the future. Honestly SMITH’S is what Bourton on the water needed but didn’t know they needed. A great place for the evenings at the Cotswolds.
Maria Hernandez GarciaMaria Hernandez Garcia
00
Not the best burger I've had, and quite small (I wasn't asked for doneness and I got a well done). My partners said the vegetarian burger tasted very nice. The sides were great (The tots were awesome, the mac & cheese and the cajun fries were tasty although the portion was very small). Overall a bit expensive, especially for the size of the portions. The waitress was quite helpful and friendly. We waited about 30 minutes for our order to arrive (and when we arrived there was no one else). By the time the food arrived the place filled up, and when we saw the size of the sides and asked for more sides, the kitchen was busy and said it would take at least another 30 minutes. I'm not sure if it was a one-time, but I think it would be nice if the kitchen was better prepared for these situations.
itay cohenitay cohen
00
Nearby Attractions Of Smiths
The Model Village
Birdland Park & Gardens
Cotswold Motoring Museum & Toy Collection
The Dragonfly Maze
Chester House Hotel
Bourton Barbers
Greystones Farm Nature Reserve
Your Co-op Food Market
Beautylicious
Broadlands Hotel

The Model Village
4.3
(2.2K)Click for details

Birdland Park & Gardens
4.5
(2.2K)Click for details

Cotswold Motoring Museum & Toy Collection
4.6
(1.8K)Click for details

The Dragonfly Maze
4.6
(307)Click for details
Nearby Restaurants Of Smiths
Kingsbridge
The Mousetrap Inn
The Old Manse
The Rose Tree Restaurant
Bakery on the Water
The Croft Restaurant
L'anatra
Bourton Riverside Café
The Chestnut Tree
Aroma Bangladeshi Restaurant and Takeaway

Kingsbridge
4.0
(827)$
Click for details

The Mousetrap Inn
4.4
(667)Click for details

The Old Manse
4.0
(687)$$
Click for details

The Rose Tree Restaurant
4.4
(563)$$
Click for details
Basic Info
Address
Smiths, Victoria St, Cheltenham GL54 2BT, United Kingdom
Map
Phone
+44 1451 810564
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Website
smithsofbourton.com
Visit
Reviews
Overview
4.6
(332 reviews)
Ratings & Description
attractions: The Model Village, Birdland Park & Gardens, Cotswold Motoring Museum & Toy Collection, The Dragonfly Maze, Chester House Hotel, Bourton Barbers, Greystones Farm Nature Reserve, Your Co-op Food Market, Beautylicious, Broadlands Hotel, restaurants: Kingsbridge, The Mousetrap Inn, The Old Manse, The Rose Tree Restaurant, Bakery on the Water, The Croft Restaurant, L'anatra, Bourton Riverside Café, The Chestnut Tree, Aroma Bangladeshi Restaurant and Takeaway
