Munich Cricket Club Tower Hill — Restaurant in London

8/23 what a down fall from grace. As per usual I revisited the establishments. I could see that feedback was taken on regarding platters and I was going to return during the winter months to organise a team outing and having the platters. This visit has now changed everything. This visit was below their standard and left me feeling embarrassed as it was my friends birthday meal. We had single meals and found my meal was not as described ie bratkartoffel ( I was expecting fried off speck, zwiebel and potato slices as per tradition) it does mention it is covered in a tomato sauce that is like a bolognese. The potatoes were not fried off as there was no browning as per expectation - just boiled. Leberkäse was provided as 1/2 a slice. Never have I had it served like this before so I did challenge it. I was told there have been menu changes. I still challenged this - you wouldn’t serve 1/2 of a chicken fillet without mentioning it or a slice of toast only serving 1/2 a slice. May be on a kids menu, but not for an adult. This was corrected. Both me and my friend come from Germany and were also dismayed that the slow roasted pork knuckle had been ? Deep fried?. This left is rather dry on the outside. Also the knödel were deep fried were she was expecting traditional ones. No mention of deep frying these on the menu either. The sauerkraut had No life left in it. The manager was on site - on our previous visit he was so friendly and quaint, this time not even a hello.

We had happy hour and two different cocktails - these were fine. I had to get up to order the 2nd lot of drinks. But as service got slight busy our glasses were taken away when empty and we were not asked if we wanted anything else and were left sitting. I had to go to the till to settle the bill. What a deflating experience. The music was 80’s and good. The bill came up to nearly £69. Due to the let down may be either more accurate pictures of dishes on the menu to be supplied on the website so there is no confusion. On leaving even at the till there was no goodbye.

Spring/23 We went for lunch on a Sunday. Customer services were welcoming and spot on. We enjoyed a stein of winterzwitzel - very nice. The music was as expected. Location was good. For 2 people with a huge amount of food could have fed 4 on a 2 person share plate. We had a good time and look forward to coming when the band is playing. Altogether we payed £55 ish.

We would like to feedback that a mixture platter IE Schnitzel and sausages would be suggestion. We did not see it...

Didn't respond to my emails when I had questions. Insisted I should have used an app to pre-order food although none of your emails told me about this app. We ended up with food half of us didn't want despite I had sent you our individual orders per email beforehand. Booked during the Oktoberfest period and when we asked for the bavarian beer bucket that was promised to anyone ordering during a specific time period, we were told our group of 6 was too small to get the bucket. So suddenly there were new clauses made up that couldn't be found anywhere online. Still this could have all been avoided if someone had responded to my emails. The gravy was tasteless and liquid like water and the music was ear deafening upon arrival, like we had walked into a club and not come to eat at a restaurant. The table we sat at was reserved for us but didn't even have enough cutlery or napkins for all of us. We had been at the Munich Cricket Club in Victoria before and loved it. This was a big let down however and we left swiftly after about 1 hour to properly celebrate my birthday somewhere else. The entire group agreed we wouldn't come back to the tower hill location again, especially because when we asked about and raised all the issues to a waitress she was very dismissive, lied to our faces and was overall on such a high horse that we did not feel welcome at all. This does not reflect the performance of all staff of course, the rest of the employees might be very nice and professional but we were very disappointed in the service we received from this person in particular.

Again I want to stress how loud the music was. Right in front of the speakers at a club - levels of loud! We asked if the speaker right over our table could be turned down or even off since the music was blaring from about 20 other speakers in every corner of the room anyway but we were brushed off again by the waitress who told us the live music would be on "in a minute". That was at around 7:30pm and we knew the live music was scheduled for 8pm, sooooo... Shamelessly trying to get rid off us without trying to solve anything or even just reach a middling ground. Also, as a bavarian-german myself, you can imagine how surprised I was to sit in a this germany-themed restaurant with Eminem and Arctic Monkey blaring at top volume. Questionable music choice to...

I've visited the Canary Wharf branch a few times (mostly for the beer garden as inside doesn't offer much in the way of atmosphere) and enjoyed it, so was looking forward to this visit as part of a quiz night. Staff upstairs were very helpful in directing us down to the place where the quiz was taking place (in the basement). There was plenty of space, with each table seating around 10 people. We were greeted at the table within moments of arriving by an staff member who was very enthusiastic but hadn't given us time to look at the menu (one per table) yet, so we had to ask them to come back a little later. As a vegetarian, food choices are limited. We opted for the vegan platter for two and it was so disappointing, especially at a cost of £33. The sausages were dry and hard and I'm not sure what the vegan schnitzel was, but it was nothing like any schnitzel I've ever had. There are great vegan/veggie products out there that mimic the sort of meat options this establishment serves, so I'm not sure why they've chosen such terrible components for their menu. The pretzel bun ended up being the nicest part of the meal. Our friends' (meat) schnitzel platter looked good and was apparently very tasty. I would say the platters for 2 would easily feed 3-4: both the vegan and the meat ones. We found that once our food was served (the vegan platter ariving 5-10 minutes after our friends' meat one), we weren't checked on or even able to flag down a member of staff. I appreciate that it was very busy at this time, but please remember to come check on tables. I wanted an additional condiment and eventually had to go and chase someone down to get it. Thankfully service picked up again a bit later so we were able to order drinks throughout the quiz. In the ladies' toilets, at least one of the three cubicles didn't have a functioning lock. Another customer told me she'd had problems with two of the three, but I can't verify this. Finally, the bench seating, though very practical, doesn't offer much comfort. The team on the next table to us - who you share a bench with - were moving about a lot, meaning we were constantly being jostled in our seats. Probably not something you notice after a few steins, but definitely uncomfortable...