2 stars are given purely for the doughnuts as they were great.
The lady (think her name was Lydia) that served us at the weekend was the rudest person I've ever come into contact with in a customer facing role. She clearly didn't want to be there as she was quite frankly vile from start to finish. Incredibly sarcastic and patronising, making every single thing incredibly difficult when it didn't need to be. She was on her phone playing a game when we walked over and continued to do this in full view whilst we decided on doughnuts, that says it all really.
I've worked in customer service before and this 'service' she provided would not be tolerated anywhere I've worked. I'm really sorry that you had to serve some customers on a weekend but if you're going to be that insanely rude and try to make every tiny interaction horrible and difficult then it's time you found another job. Nothing worse than someone who thinks they're better than customers and tries to make themselves feel big and powerful by being rude and wildly...
Read moreWe ordered over 140 doughnuts for our wedding at the Palace Hotel, Torquay in June 2016 and the gentleman who served us was extremely helpful and friendly. We visited a couple of times whilst deciding what we wanted and both times he was brilliant. He even delivered them to Torquay with extra branded hats and napkins (nearly an hour away) so that they were fresh for the wedding. This was well and truly going above and beyond and we think he deserves recognition for his...
Read moreBy far the best donuts you can buy in Plymouth, and anywhere else I know of! There is a wide ranging choice of kinds of donuts; they are always fresh and the taste and texture is divine. The siting in Drake Circus is ideal for anyone visiting and shopping in Plymouth and to make matters even better, the staff are always so helpful and pleasant. You should always visit Krispy Kreme donuts whenever you are in Plymouth...
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