Came all the way from Gold Hill/Rogue River to Ashland for a special day celebration, Was really looking forward to a new place we could both eat at (I have several dietary allergies and restrictions and it's hard to find somewhere where there's more than just grilled chicken and a salad as options available). Came on 4/1/23 at approx 3:00 pm, not super busy, we were a party of 2, walked through the door to a party of 5 leaving, door entry way super narrow and was difficult to navigate and ended up landing past the "Please wait to be seated" sign, waiter told us to "sit anywhere, just not over there" and he pointed to the bookkeeping table, so we selected lower no - bar top table in the rear. Super happy to see all the menus for vegan, gluten- free, vegetarian, beverages and regular menus, and it was difficult to read them in the very low lighting. Waiter came up to table and brought water (flat warm, no ice, tasted like either Dasani or tap, very chemically) and asked if we needed another minute to order, we stated this was our first time here and had several dietary allergies and restrictions, was looking for options that didn't include gluten, dairy, or most nuts (almonds, peanuts and pistachios OK), waiter said, "we can do that" and then turned around and walked off without pointing out any menus or options on the menus. Selected tofu Thai curry boats and black truffle fries for me and a Jack Daniels burger with fries and a Diet Coke, waited for 5-10 minutes for waiter to return, waiter did ask appropriate questions about peanut sauce and coconut for allergies (thank you!). Food came out VERY quickly 😁👍🏻, hubby asked for a refill on Diet Coke and was going to get a side of ranch for his plain fries, waiter left before could say anything, requested ranch when waiter brought back drink, took 5 minutes to get ranch back. Burger patty was dry even with the bbq sauce, tofu Thai curry boats flavorful, lots of great texture, and way too much Thai peanut sauce to the point it took over the taste of anything else. Finished our meal and spent 5 minutes trying to flag down the waiter to get our check and a box for the rest of our fries (they were delicious the next morning!), he had trouble with tablet not wanting to scan our payment card, then he left the tablet on our table for us to sign with no instructions on how to tip, tapped the tip button and screen cleared, walked up to the bar to get assistance, bar tender took tablet and tapped a few buttons and said, "you're good", so we had no options to leave tip and we weren't offered a receipt so we have no idea how much we were actually charged until it clears our bank account. No one was rude, and no one smiled either - Not BAD experience, and yet not a good experience either, just very disappointed as we were looking for a new place to return to that we could both eat at, and there doesn't appear to be anything that makes us necessarily want to come back... 😢. Update: just checked my bank account, a tip was automatically added to the bill, appears to be about 15%, which is less than I usually would have given (have previously worked food service and typically tip at least 20-25%), so they cheated themselves out of a larger tip as well. This kind of reinforces us not returning - I wouldn't mind if a manager reached out to us so they were aware of what happens when they are not around, as any business deserves better representation for their continued success...