I am staying in the hotel for 14 days. I went to the bar to have a drink. The bartender “Mark” told the other bartender “make sure they pay”, I actually had my credit card ready to pay. He said someone that I was with didn’t pay. It’s not my fault they didn’t get his credit card for his room. I actually needed to pay because my company is paying for the room but of course not for drinks, so I have to use my personal cc on drinks. He wasn’t even my bartender and acting so rude on me. You guys need to work better on your customers because your mistakes are not my business. And probably is a misunderstanding with their...
Read moreI stayed at the burgess last night and went to Fia for dinner. We had several cocktails from Mr B. Bar. They created a custom cocktail for my uncle year ago called "The Wilbanks" if you love Crown Royal it's a must try. would Highly recommend. FYI, we closed the place down that's why...
Read moreMade to wait 45 minutes after ordering a drink. Then told they are not taking orders for being too busy in the main dining room over the bar. Terrible customer service with the gm that basically said sorry were busy if you made a reservation wed have let you order. Dont offer a...
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