Vince Young Steakhouse — Restaurant in Austin

Just wanted to update this review - I still would give it the 2 stars based upon that night, however, I wanted to add that I sincerely appreciated the owner reaching out, and listening to the issues we had - and trying to correct it. She truly couldn't apologize enough - and it meant the world to me.

We were thinking of checking out Vince Young's for a long time, but usually go to other steakhouses with our fav being Capital Grille. It was my son's birthday so we decided to try something different. The restaurant was pretty empty and our waiter was very knowledgeable- which works well for me since I have some major food restrictions as does my son. We ordered the pork belly and bone marrow appetizers as well as the fresh 'parker house' rolls (the bread of the night). The rolls were not what I would consider parker house, and were too yeasty - I'm big on bread and love fresh bread, but not these rolls. The pork belly was juicy and delicious - my son and husband really enjoyed it. Wish I could say the same for the marrow. It was not charred or cooked enough and didn't spread well or have a good consistency. It also didn't have much flavor other than salt (which was heavily used on all the food). My husband had to go and find our waiter - he didn't come up to make sure all was well when the food arrived. He took it back and had it broiled some more, but it still was not good. We ordered the hand cut fries (they came out hot - and were good, but also too salty), the tomahawk for two (very fatty and grisly - and not in a good way - plus way salty), and I had the salmon. The steak - for that price, should have been better quality and cut at the table. The salmon was ok - would have preferred with skin crisped and on, but again it was salty and when a menu says 'red pepper' sauce, I assumed it would be roasted red pepper, not HOT pepper. The heat in the sauce overwhelmed the taste of the salmon. Dessert - my son is very picky and didn't want the raspberry on top of his creme brulee, and wasn't sure about the grand marnier either - but we were told that the liquor was very light and the fruit could be removed . Honestly - had the dessert items been updated on the webpage, we may not have even gone because none sounded great to me and my son just wanted a normal creme brûlée. Unfortunately, There were raspberries in the custard, which should not have been there - and he was NOT happy about it. My husband got the frozen banana pudding, which he liked, but I didn't. The waiter did apologize for the mix up on the creme brûlée and comped both desserts - and overall was good other than having to find him. One other note, good music - but...

EDIT: owner reached out and resolved

charged a different amount vs what I wrote down

Came in for the first time on 1/7/22 for the happy hour food special at the bar area. The food was decent and definitely worth the $10 price per dish (with some items like the burger being great) but strangely, a lot of the dishes came out lukewarm. We had the calamari, crab cake, bone marrow, steak frites and burger and none of the dishes were remotely hot. Additionally, the steak frites had barely a dollop of the chimichurri sauce and when we asked for a bit more when packaging the leftover steak to go, we were told it wasn't possible as the kitchen portions out an exact amount per dish (the waitress's words). In that case, it was definitely an inadequate amount and left us wondering if it was stinginess because of the HH special pricing. Additionally, the ketchup for the frites and the marinara sauce for the calamari was very thin and tasted more like tomato water rather than actual sauce.

Regardless, the pricing was fair imo for the quantity of food and we had leftovers to spare. We even ordered two desserts (banana pudding and a lemon cake item) to finish and these were probably (aside from the burger) the best dishes during our dinner.

Another reason for my low rating however is the service was definitely lacking for a restaurant of this supposed caliber. Again, I don't know if I can attribute it to being in the bar area during happy hour but service was slow and inattentive. Nobody checked on water refills for long periods of time and left us empty for most of our meal. I overheard another table next to us complain about the water refills as well. The bar area wasn't particularly busy and we noticed the staff milling about the bar chatting on more than one instance. I usually tip generously for good service but found myself unable to do so here. I still left approx. 15% however. My bill totaled 91.11 including tip so imagine my surprise when I saw the transaction settle on my card statement for $100 even.

I would like to give the restaurant the benefit of the doubt and attribute this to human error (though I find it hard to imagine confusing 91.11 vs 100) so I called today and spoke with Rachel. She asked that I email a photo of my receipt and she would pass it to the owner and general manager. I will update my rating here pending their response and if I need to initiate a dispute with my credit card company.

In the interim, I'd advise patrons to check their card statements carefully when...

Vince Young Steakhouse is in the heart of downtown Austin, offering a dining experience that perfectly combines luxury with comfort. The location itself sets the high standard, with its beautiful downtown surroundings providing an upscale yet inviting ambiance. As soon as you step inside, you're greeted by an atmosphere that’s undeniably romantic, while maintaining its steakhouse western charm, making it an ideal spot for both intimate dinners and special occasions.

The real star of the show, however, is the food. We started with the daily bread and crab cakes (best I’ve ever had). For the main dish, the steaks are incredibly flavorful and juicy, cooked to perfection with each bite melting in your mouth. We went with the Prime Dry Aged Tomahawk Ribeye and it did not disappoint. Whether you prefer your steak rare or well-done, Vince Young's delivers with finesse, ensuring that every guest's preference is met with exceptional quality.

Complementing the exquisite steaks are the electric and fun drinks from the bar. From classic cocktails to inventive new mixes, the drink menu is designed to enhance your meal and add an extra spark to the evening.

No meal at Vince Young would be complete without sampling their delicious side dishes. The hand cut fries are crisp and golden, the perfect salty companion to your steak, and we added scallops for some added surf and turf deliciousness.

Above all, the staff at Vince Young Steakhouse ensures that every visit is memorable. Their attention to detail and commitment to providing excellent service truly sets them apart, making every diner feel like a VIP. From the moment you walk in to the time you leave, the staff works tirelessly to ensure your meal is flawless. (Shout out to Sam and the rest of the team!)

In conclusion, Vince Young Steakhouse is a gem in downtown Austin, offering not just meals, but memorable experiences backed by delectable dishes, lively drinks, and impeccable service. Whether you’re looking for a place to celebrate a special occasion or just in the mood for a top-notch steak dinner, this steakhouse is...