Nordstrom Grill at Nordstrom — Restaurant in Bloomington

I WAS RACIALLY PROFILED BY "SURI" THE WAITRESS (white lady about 60yrs old with reading glasses and grey shoulder length hair)On 6-30-2025 My family and I (NEGRO) came to town to visit my daughter in St Paul MN, we ate at Nordstrom for lunch, supi was our waitess, we ate, paid with our Nordstrom card and left a tip. We return for a 2nd time 7-1-2025 and was sat in her service area, she refused to acknowledge us yet told the chief (whom was negro) too serve us, while she help others (everyone white), we had NO straws or utensil, my daughter had to chase supi down just to request silverware which in turn was passed up and was told "I'm to busy" THAT DID IT!!!! we spoke with the D.M. Joe of Nordstom and the chief who informed us " she was tierd of "US" spending over 100.00 in food and drinks and NOT leaving tip's" My family and i NEVER been there except the day before on 6-30-2025 and were from out of state, so she RACIALLY profiled us and slander my profile and defragmented my Charter, embarrassed and humiliated My family and I so we walked out of there still famish with hunger due to the fact we were not offered TO GO service with our uneating food still on the table. on a personal note, I thing the grill is races, all the dark skin people work in the back (yes cooking your food and serving your drinks) while all others are serving. I WILL NEVER GO BACK THERE AND IF YOUR OF COLOR B4 YOU GO,IF YOU GO AVOID HER IF SHE...

They just ruined it. Prior to the remodel, this place had a ton of longtime favorites. Roma Tomato Basil Soup + crostini, Penne Bolognese, and Lemon Ricotta Cookies are now gone from the menu. These items, along with the Cilantro Lime Chicken Salad, were my go-to order for nearly a decade. The Lemon Ricotta is especially criminal because they haven’t even replaced it with a different cookie, they’ve just stripped their desert menu down to like 3 things.

Beyond that, the long-awaited remodel feels a bit lazy. The front looks beautiful, but most of the main area is little more than a paint job and a touch up. I also noticed an odor permeating from where we were seated by the window, which I recognized as a glue-based mouse trap somewhere under our booth.

The staff however was courteous and friendly. When we asked about the missing items, it sounded like they’d heard that question many times before. My hope is that corporate takes this feedback seriously, because I know for a fact that a ton of people are going to be missing their previously most popular menu items.

I’m a longtime guest of about 10 years who used to come at least once a month. I am very disappointed that I no longer have a reason to return. If you’ve never been, you’ll probably enjoy it. But if you have fond memories of Nordstrom Café, you’re better off staying away and looking up the old recipes to...

I visit the twin cities every other month or so and I always head to Nordstrom Grill at the Mall of America for a meal. As much as I love your restaurant I was disappointed in my visit this afternoon. I tried to find a way to contact you directly online but I couldn’t find an email. I ordered the ginger sesame salad with chicken. I was brought the salad with salmon. I am mildly allergic to seafood so I sent it back to get a salad with chicken. I did not eat a lot of the salad as my husband and I had an appetizer and soup so I ate probably four bites and then took the rest to go. I just had it for dinner and I found several chunks of the salmon still mixed in with the salad after eating one of the chunks. Health wise I am fine but this could have been a serious issue and I am really disappointed that when I sent the salad back it did not get remade but someone just haphazardly swapped out the protein. If I could normally I would give you five stars but I want to really give one star for this poor way of operating. So I averaged it out and am giving three. Please do better next time. I love bringing people here to experience the quality food and I really want to...