This was the most awkward, awful exchange and experience I have had anywhere! The bartender was disinterested, completely rude and annoyed by us entering. He would not engage, or smile. He would not help with a selection. There was an awkward silence when we entered. Zero eye contact or nicety. Just stood in front of us waiting for an order. No music, or even jovial chatter from the two other tables. We even asked the guy if he was alright. He started blankly and said âsureâ and then walked away. He complained with profanity about the way his bar was set up when we asked for a particular bourbon. He went outside to smoke twice while we finished a cocktail. He sat and ate at the bar while we waited to pay. 1/2 of our party wouldnât order drinks to push along our stay. We asked âwhenâs the live musicâ that was paired on the door of the crypt we entered. â9â he said and walked away. I doubt it. No way anyone would patronize this place intentionally. We are business owners in service and food and beverage and if this was an employee of ours he would have been fired without a blink. The life sucking environment, disgusting red carpet, filthy bathroom with curtains instead of doors should have been closed by the health department. F across the board. If your the owner and reading this, he never gave us his name, he was working on Tuesday night...
   Read moreMy buddy and Me decided to take a bike ride to Ouray one time. We stopped at the Silver Eagle and received some of the Worst service ever in our lives. We were treated like scum. The bartender stared us down as we walked in and sat at the bar. He did not approach us for a couple of minutes while staring us down. When he finally did approach, He rudely said what do you guys need. We both ordered beers. We both finished our beers and they sat there empty for more than ten minutes while the bar tender spoke with some other gentleman and looking our direction, never offering a second drink.....This is when we decided we were done. As we left he stated "Leaving so soon"......This is when I informed him of his rude personality, inept ability to serve customers, and that he should not be in customer service. We have NOT returned there for quite some time now. And really this is a really cool bar, Old time decor, probably a lot of history...
   Read moreIt started as a fun experience, although the bartender was not really interested in providing us service most likely because we were from out of town. But nonetheless he made our drinks timely and serviced us timely. The most disappointing thing was I had a bag with a gift that I bought in town that I hung from my chair. My son and I went to play pool and after playing came back to the chair and the bag was gone. I asked the bartender if I he knows where the bag went but the bartender said he had no idea where the bag was and never saw it. This may be true. We did ask to see the video but were refused and told it doesnât record. Although it was a 25 dollar t shirt it is the principle. So just be aware that when you go in as a tourist you are not as important as locals and product your valuables. I wouldnât recommend this place to any out of townerâs it is truly just for the locals and they...
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