Starbucks — Restaurant in Dallas

I always order a venti pumpkin cold foam along with a pumpkin loaf this time of the year . Typically, I’m charged around $2-3 for the cold foam depending on the size I order and everything goes smoothly.

However, at this location, my experience was less than pleasant. The barista (Najew) seemed to have misplaced my order ticket, and when I finally received my drink, it was only half full. When I politely mentioned this, the barista argued that it wasn’t allowed and was quite rude about it. Another staff member eventually stepped in to help, but the overall attitude left a lot to be desired.

I asked Najew if she was the team lead or manager and she said no, and I asked if I could speak to the team lead or manager and she walked away. I stood there until Anna the team lead (who was also ignoring the situation) came and I asked if she was the team lead then for both of their names. It was disappointing because I love the product, but the customer service really fell short this time.

Hopefully, this feedback can help improve the...

Hey, it's Starbucks. Pretty run of the mill, cookie cutter store. Same staples at every other company-operated Starbucks in the U.S. Staff here seems knowledgeable for the most part, but with turnover pretty high you could easily get a green pea and the typical, expected problems arise like slow, difficulty in the cash register, drinks made a little off. Just have them remake your drink if it's not to your liking, that's their policy, with "no questions asked." Though you may sense a little attitude, just ignore it, they're over-worked and extremely underpaid. Oh, and always tip your Barista, even on to-go orders, please, it's the only way they can make any money at all. All on duty during shifts split the tips equally, by the way. Today is Happy Hour after 3pm, so use a registered Starbucks card and get half priced espresso drinks, both cold...

Had a strange behavior from the baristas this morning! I ordered cold brew and I was very clear that I only want oat milk, they made it with whole milk I then came back and explained that there has been a misunderstanding I am lactose intolerant and It must be oat milk the barista lied to my face and told me that he replaced it with oat milk. I called starbucks customer service and explained everything.. i thought Maybe it was me.. i went to a nearby starbucks location made the same order and it tasted like oatmilk with coldbrew.. not sure what I did I am new in this area.. like I don’t know anyone in this starbucks and they literally lied to my face! Never coming back to...