Nordstrom Ebar Artisan Coffee — Restaurant in Dallas

I went with my friend here so she could get coffee. They had a display of hydro flasks that I decided to impulse buy one. The guy at the register said to me verbatim: I’m happy for you, buying a $50 water bottle, are you sure you want to buy this, you have to be pretty messed up here points to his head to spend $50 on a water bottle. I awkwardly laughed and inserted my card to where he asked me again if I was sure I wanted to buy it. His coworker chimed in and said something just as ridiculous. I can’t even explain in words how rude and inappropriate these people were!!!! Why are you mad that I’m giving you a sale?! Freaking losers this store has hired. If I cared enough I would go back & talk to the manager & return this water bottle that I didn’t even get a receipt for because he crumpled it up in front of my face...

I worked here briefly in early 2022. I was brought in by a recruiter because I have worked in a few coffee shops. I was brought in at $16 an hour plus tips and after a month on my day off, the Nordstrom manager came to the EBAR floor an announced to the whole floor that myself and 2 other employees would be receiving a pay cut. I had to find out from other employees and not the eBar manager and not the Nordstrom manager. It was also just an incredibly hostile work environment.

Their espresso machine is also poorly...

Nordstrom member since 2017,, I always go to eBar for coffee and today wanted some water since I was getting hiccups… I did also order a coffee.. but my server Kevin insisted that they only serve bottled water… I mean? Anyways I told him I just want a cup of water but he just pretended that he didn’t know what I was talking about… not expecting this from Nordstrom eBar! Kevin you need to level up ur customer service.. one bottle of water sale is not going to get...