Texas Roadhouse — Restaurant in Everett

Me and my family went to this establishment on March 9th 2023 around 3pm. I went in gave my name and number and was told 10-15 mins is the wait . So I sat down inside and my son and husband waited in the car . I received a text about 2 mins after saying our table was ready , as I proceeded to text my husband to let him know that the table is ready a young lady came out and called my name so I said to my party is coming they are in the car and then she turns and says well I can’t seat you guys until everyone is here . I said to her I know that they are coming and turned my back to her and walked off . As we sat down a male manage came over to our table and proceeds to say I will appreciate it if you don’t curse at my employees so me confused asked him what is he talking about who did I curse I didn’t curse anyone and he was like yes you did don’t do it again. What you will not do is talk to me like I’m a child I have no reason to not tell you if I did or did not curse I’m an adult and I don’t owe you anything, when I have no ideas what the issue is . I said to him let’s go to the young lady who said I curse at her, he said oh she’s 16 just don’t curse at her . So to be honest now I’m getting hot because I didn’t curse at anyone and telling me that I cursed at her when I didn’t was pissing me off. I will be honest I do have a lethal mouth on me but I promise you that day I was in a great mood and he pissed on it . So him and my husband started arguing because now we are like why are you attaching us for no reason so we decided to leave but as we were leaving he started to get disrespectful to me and my husband wasn’t having it so he put him in his place . Even his workers were telling him he need to calm down because he is making the restaurant look bad . The female manage was pushing my 13 year old son and my husband had to tell her don’t put her hands on him. When we were leaving the store the male manage came to the door and put his middle finger up and that made me mad so I went up in his face and told him he needs to grow up and whatever he has going on at home don’t bring it to work. Maybe I was wrong for getting loud but you will not tell me I did something when I didn’t do it . I kept asking to speak to the young woman and he wouldn't bring her out because they are all kids in that restaurant. And to be honest this is my go to chill night spot and now I will never return and make sure no one I know ever go to this disrespectful, rude disgusting team and location. Get it together. Y’all still got some fire...

If I could give them less than 1,000,000, I would because they played with my son's feelings, who for over a week had been asking me to take him to dinner at this damn place. I finally had the day off from work, and I'm taking my son and the rest of my family. It was a day like today, a Monday at 6:30 pm. My wife arrived, checked in, and was told that in about 20 minutes there would be a table for us. More than an hour passed and people kept arriving. The place was getting crowded, but it was full of older people, and obviously they were letting us wait. 2 hours passed. I got desperate and spoke to the person who checked me in and asked what was going on, and he clearly told me that there was still no table for me because the place was very busy with older people who did drink, or had consumed alcohol. Then I realized that the problem was that my party was less conducive to them because no one drank alcohol, and the older people who arrived for 5 to 10 people, or more, did drink, and obviously they were going to consume more than us at the end of the night. I understand that that's the business, liquor, but I hate it. They made me waste more than 2 hours sitting there watching how they served the others just because I was accompanied. From my children and my wife, I think that for those of us who are parents, they understand that it is not a family place, but rather another bar only for those who drink alcohol. A very, very, very bad experience. I spoke to the person in charge and he told me to wait for 10 more minutes, and I replied, "Are you sure?" And smiling, he said no, because if someone else who drinks alcohol eats, we'll give them the table because selling alcohol is our priority, and food is something extra. I feel very angry. Looking at my son, I said, "I think children aren't welcome here." I said, "He looks down and answers, 'Okay, Dad.'" Honestly, I'm frustrated with this place. I know very few people will understand the frustration you'll experience, but I advise you, if you're looking to get drunk, you're in the perfect place. But if you go with the family, you're not welcome. I would tell them more about my bad experience, but I'm at Chillies Chelsea, where they served me right away. Please don't go there. If you want to have a family afternoon, they only want drunks. People who only want to drink alcohol. Hurry up, do it yourself. Don't go. Don't...

I have eaten at this location at least a dozen times. The food always hits the spot - cooked perfectly, served hot. Service is always top-tier and very friendly. I am starting to recognize some of the staff (always a good sign). They are so efficient and very well-run, even at peak hours. Atmosphere is fun, love how there are always so many birthdays coming in.

There are broad menu options - including the ability to pick out your exact steak from the display case in the front of the restaurant - though you do not have to do this, and can just order a steak from the menu. There are seafood and chicken options as well. Also, they do have peanuts, but a few years ago they stopped doing the buckets of them where you could drop the shells on the floor. Now, you will get a sealed bag to bring to your table, with a mini bucket in which you can put your shells.

Basically any time we have gone there has been a wait, and you cannot make reservations (though you can call ahead, which will lighten your wait). Set your expectations right if you are going at dinner time, especially on the weekend - you will be waiting. Between 5-8pm on a Friday/Saturday/Sunday, we have typically waited between 20-40 minutes for a party of two. You should plan for this if you do not call ahead. Fortunately, there is plenty of retail shopping around, so you can walk around to pass the time while you wait - they will send you a text message when your table is ready, so as long as you are nearby, you can stroll in some shops while you wait if you prefer to avoid the busy lobby of Texas Roadhouse. I know some people will be frustrated by the wait - so plan accordingly in order to avoid being hangry!

I’ve seen someone be rude to the younger kids at the very front of house who will do the basics like bring you to your table, grab your bread, and grab your utensils. Please be nice to them. Many seem to be young teenagers, working their first job - don’t publicly shame them for not knowing the menu! I couldn’t believe someone did that, loudly in front of the whole restaurant.

Anyways, we love coming...