We have been going to this location for about 4 yrs and I always get a strawberry lemonade and there have always been 'free' refills. Lately, the last 'few' times we have been getting charged for this (which I have been disputing)This last time I mentioned something to the bartender, I told her that we have 'never' been charged for it in the past, and she tells us she'll have it removed. The next thing we knew, the 'MANAGER' rudely came over and brought a 'bottle of strawberry puree' and told us that this 'puree' was expensive and WHY they had to charge us for the 'extra refills'. I proceeded to tell him that we were not advised of this NOR is it on their menu that there are NO REFILLS ON FLAVORED LEMONADE! There are 'new' signs for their blueberry flavor WITH NO MENTION of NO FREE REFILLS (it could be listed somewhere but I couldn't find it). He proceeded to tell us that the bartenders were not doing their jobs correctly and we should be charged. (It was removed, however, if not we were planning on deducting it from the bartender's tip w/an explanation. We figured the mgr could compensate the bartender the difference). Again, if it were mentioned beforehand and it was listed on their menu we would have paid for it. Anyway, I go home and look up this 'expensive puree' and find out that it only costs about $13/17 oz bottle, that you use only a 1/2 to an ounce per cup!!! They charge $3.70 a glass....!!! APPARENTLY, this NEW PUREE IS GOING TO BANKRUPT THIS LOCATION and they must charge accordingly. Guess I'll be having water (bringing my own MIO to flavor it of course). Gave a 1 star for service because the MGR was...
Read moreSo first I have to say that the blue cheese is amazing!! But ..... I ordered takeout and my order was completely messed up because the person that answered the phone. I asked the difference between the garlic sauces and she said that they were all the same. My wife wanted 5 garlic q so I thought to make it easier I would get the same sauce if all of the garlic were the same. I'm diabetic, so if I knew that it was a barbecue sauce I would have ordered something else. We also ordered the Korean shrimp starter but got and were charged for the plain shrimp platter. The lady that reviewed our order apologized but we couldn't stay for them to correct because we were in a time crunch. As far as the quality, some wings are big and some are small. So some are dry and overcooked because they are all cooked , so the big wings were tasty and the small ones were dry and over cooked. The fries were great and the shrimp, tasted good, although they didn't have the flavor we requested. The look of the place is great though!! If I were to go somewhere to watch a game or fight, I would definitely go there over Roosters or others because of the 3 extra large screens (along with all of the others) and the general layout. There isn't a bad seat in the room to...
Read moreThis is somewhat of a mixed review. My friends had highly suggested and recommended this place to eat and drink.those friends who recommended this happened to a stopped in town from Arizona and suggested that we go here because the food is great. When we got there the waitress was pleasant and polite and taking our order, however as soon as the food was served and the beverages barely got on the table the check came around almost immediately. It felt somewhat awkward as we wanted to enjoy a few more beverages as we visited since my friends only come to Ohio once a year.we felt somewhat awkward staying there after the check was almost immediately given to us, so we didn't purchase any extra beverages. Outside of that, the place is nice and intimate, the food was great, and the beer selection was pretty good. I just wish that we would have felt a little bit more welcomed as we would have been more than happy to order plenty rounds of beer to enjoy while visiting.I am a bit hesitant to come back to this restaurant as I don't know if that is the standard form of service there. If it is, I will definitely pass in the future. However if I find out that this is not the standard, I will definitely give it an opportunity again as I do believe in...
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