Inversion Cafe — Restaurant in Jackson

I love Inversion cafe and the studio. The staff is always friendly, kind and helpful. The food is great. A little steep price point wise for the size of the items, but when you create food with healthy ingredients it is to be expected.

I actually wanted to share my experience from this morning. I stopped by after a workout class to fuel up on something healthy to jump start my day. I opted for the kindness bowl, which is one of their acai bowls. I found out that they switched to an acai sorbet, which was an immediate turn-off because it makes me think of a dessert or a sundae more than a nutrient dense and antioxidant rich food. I was just appreciative the woman behind the counter told me in the first place bc I wanted to add pea protein powder to it and she told me it probably wouldn't turn out well. Then the other gal checked the label to see if there was a bunch of added sugar. While I don't know the exact amount in the sorbet, I do know it is at least sweetened with agave and not cane sugar. I think the marketing and menu is a little bait and switch bc it does not feel like you're eating a true acai bowl, but the taste is still delicious. Either way, I just want to commend the two ladies working who were honest and didn't try to hide the fact that the product was not what many of us are accustomed to when it comes to an acai bowl. It allowed me to enjoy what I ordered without feeling like I was ripped off. Topping were plentiful and yummy! Big fan of the macadamia...

I updated my review to be fair to the store. I've changed Food and Atmosphere to 3 stars. It's a fine cafe, I would've be ok with it if the service was ok. As for service, I'll keep my initial review. I didn't expect wonders when I walked into a regular cafe to get my morning coffee. I had the right to write the initial review regarding subpar service, when, I ordered coffee and food to go, added tips to my bill, but had to face a stern face and was handed a big jar of milk to add myself. After that, I had to go to another counter to add sugar when I realized the sugar in the small bottle didn't come out. At that point, I was in no mood to go back to ask for more sugar and just left. I stayed a few more days in the town, but I walked much further for my morning coffee. There is always one place or one person ruining your great mood during vacation, this cafe in Jackson is such a place with service shockingly subpar. Learned my lesson...

Louise it's not about not having enough staff. Its about customer service. I was born and raised in Jackson and after spending 30 years working in customer service here I can say that offering just a tiny bit of customer service is quite literally one of the easiest things to do. I was told that the cafe side was closed so I asked about smoothies (which as you know are not on the cafe side) and was then told everything was closed. LOCK THE DOOR IF YOU'RE CLOSED OR MAYBE EVEN TRY STARTINGTHE CONVERSATION WITH "SORRY BUT WE ARE CLOSED. Simple as that. You can try all you want to divert the issue to something else but in reality the issue is in the training of your current employee. Good luck because in this valley the only businesses that stay successful are the ones offering that tiny bit of...