Chick-fil-A — Restaurant in Louisville

While ordering my meal, a employee from the back walks out to the front counter to fill up his drink.. his mask is down (I dismiss this) he touches his nose with his latex gloves (maybe he'll change out his gloves in front of everyone to show that he won't go back to cooking with contaminated gloves? -no, he went back to work with them still on presumably)

This is a huge red flag to just leave, but we decided to stay and get our meal. The fries were good, but our chicken sandwiches were very oily (not like normal chick-fil-a). 10-20 minutes after we've eaten, our stomachs hurt. One would say maybe that just happens with fast food, but we eaten enough from other Chick-fil-A locations to know that we never have sour stomach afterwards.

Won't be returning. Good...

This location is an embrassment to the entire company. You'd think you were in a stereotypical fast food place rather than the well run establishments people talk so highly of. Twice I have been in here and witnessed arguing and cursing among staff. I've had co-workers waiting a half hour for orders with no explanation. The last visit a member of the staff was going to place food that had been returned back out to be redistributed for another order! When he was stopped by his co-worker, he cussed them, quit on the spot and took the food for himself. To top it off, my bag came with a nice hairball in it. You can't make this stuff up.

Think twice if you work downtown and craving Chick-Fil-A...

This review is based solely on my opinion/experience with said company.

Service was good and polite as usual. The food not so great.

Asked for crispy bacon and no tomato on a chicken club sandwich. Ended up with uncooked bacon and tomatoes. The chicken breast was about half the size as they use to be.

Haven't tried this location in a while due to a previous bad experience. I either just had 2 bad luck visits, or this location or corporate have changed their mission statement on the quality of food. It's a shame being this is the closest one to me. Not sure if I can get a 3rd time...