Loose Moose Cottage — Restaurant in Mason

My family ate here for the Thanksgiving feast. $34.99 per adult, $12.99 per kid 4-10. It was my experience that the price was not equal to the quality of food provided on the buffet.

I did not have any of the beef items or sides due to dietary restrictions. My dinner was a plate of salad with vinaigrette dressing topped with 2 slices of turkey.

The salad bar provided a wide variety of greens and toppings, but it was mostly empty, and they had to make more ranch dressing before my kiddo could have any. This meant going through the line, taking my kid to the table, and then going through the line again.

They had a variety of fresh fruit, and some of it was ripe, but some of it wasn't. That's what happens with fresh cantaloupe and honeydew in late fall in Ohio, though. Strawberries are always hit or miss, so I can't fault them for the mushy ones. The pineapple was fresh, not canned, and very good.

The hot sides were lackluster at best. The green bean casserole was mostly soup with very little topping, and my teenage daughter reported it did not taste good at all. It appeared that half the amount of green beans was actually used. The mashed potatoes were clearly instant potatoes, and the mac and cheese appeared to be cheese soup with some noodles in it. My husband ate those items, and was so hungry when we had dinner he really pay attention, just shoveled it in. They did have a huge variety of sides, including butternut squash, roast beef hash, and vegetarian cornbread. Butternut squash soup and minestrone were on the line, but we didn't try those.

The turkey breast was flavorful, but a little dry, which is typical for turkey breast.

The dessert bar provided a variety of mousse cups, pies, cheesecake, cookies, and brownie bars. However, the cheesecake was not being kept cold, so some of the slices that had been sitting for a while were warm and not very good. My husband got one of these, and he was not impressed with the flavor. My slice was cold enough, and delicious, with that classic cheesecake bite on the end of the flavor profile.

Overall, my family ate dinner. However, for the price we paid, which was $180 for 3 adults and 2 kids after tax and the 18% automatic gratuity (one kid ordered a specialty drink), we should have gone somewhere else for better quality. I don't believe we even got refills of our beverages. So we tipped 18% for our waitress to deliver a single round of beverages. We saw the gentleman prebussing tables more than our waitress, and we each only ate 1 plate of dinner...

Never have I ever came to a restaurant & found a live bug crawling in my raspberries! Im beyond mortified due to the fact that I had already eaten multiple berries before seeing the bug & I have never seen this type of bug 🐛 before! I was brushed off by management! I will not be coming back! This is unacceptable. The dismissive behavior by the restaurant management is unacceptable! Produce should to be rinsed especially when being served to the public!🐛 The restaurant manager was unavailable. The hotel's aquatics manager (Kory) was sent to our table & was very polite & professional. He resolved my the issue by refunding $50 back to my card since I had prepaid for the breakfast/lunch package. This solution was made by Great Wolfe Lodge not the Loose Moose...

My fiancé, my daughter and niece chose to eat here while we was here went and got food was only gave one thing of silverware so then I went and asked for silverware and the young lady at the counter when you come in, who is supposed to give it I asked for silverware and she point out of the restaurant and to check out and kept telling me to go over there and then I explained to her three times that I needed silverware form and then she got an attitude and said oh here FC literally ignored me the first three times I said it horrible experience and pay entirely way too much money for that type of service we will not be returning to...