Tre Restaurant — Restaurant in Miami Beach

Our recent visit to this Italian restaurant left us deeply disappointed and dissatisfied. Despite being a party of eight, only one person managed to finish their meal, while the rest of us found the food to be inedible. Our dining experience was marred by a series of unfortunate events that reflected poorly on the establishment.

From the outset, the quality of the food was subpar. The Caesar salad, a classic starter, was ruined by a bottled dressing that tasted like mayonnaise, setting a disappointing tone for the rest of the meal. The unpleasant aroma emanating from certain areas of the restaurant forced some of our party to relocate to avoid the unpleasant smell, reminiscent of a sewer.

As someone with a wealth of experience in the hospitality industry, having owned two restaurants and worked in event catering for years in both Miami and New York, I was shocked by the lack of attention and care shown by the staff and management. It was disheartening to see our uneaten dishes being returned to the kitchen without a single inquiry about the quality of the food. The presentation and flavor of the dishes were lackluster, and even the simple task of preparing pasta seemed to elude the kitchen staff.

Even the state of the bathroom reflected the overall neglect of the establishment. The terrible conditions of the restroom, with unclean surfaces and unpleasant odors, further added to our disappointment. This lack of maintenance and hygiene in such a basic aspect of the restaurant only magnified the overall negative impression.

Bringing my family to this restaurant, especially during their holiday visit, was a decision I deeply regret. While I'm not one to be overly critical of restaurants, the experience at this establishment was beyond disappointing. When I brought my concerns to the attention of the man who appeared to be responsible for the place, his dismissive response was deeply offensive. Being told that I didn't understand Italian food, despite having lived in Milan for two years and traveled extensively across Italy, was insulting.

The entire table's unanimous decision to leave our meals untouched, followed by uncomfortable laughter, speaks volumes about the quality of the food and the overall dining experience. To add insult to injury, the chef was observed smoking cigarettes in front of the restaurant, and the smell permeated the dining area, adding another layer of unpleasantness to the evening.

In my opinion, a more appropriate response from the restaurant would have been to acknowledge the issues, offer an apology, and consider waiving the charges for the uneaten meals. This would have demonstrated a commitment to improving the dining experience for future guests. Instead, the dismissive attitude and lack of concern for customer feedback only compounded the disappointment.

Overall, the combination of poor food quality, offensive remarks, unsanitary bathroom conditions, and lack of attentiveness from the staff and management made this dining experience one to forget for all the wrong reasons. It's unfortunate that such a renowned cuisine was poorly represented, leaving us with an unforgettable, negative impression. Also add that the chef came after us in a attitude Asking why we didn’t like his food while he was out smoking a cigarette and we were out waiting our Uber. For me if you have time to be in front of the restaurant smoking means something important is missing in the kitchen. Felt threatened with that and gladly my Uber was already there...

My husband and I are visiting Miami for 3 days, and we had a wonderful dinner at Vita Osteria Italiana tonight. It was a rainy evening, so we were happy that the restaurant was just a quick walk from our hotel. All the food was delicious, and reminded us of our recent trip to Italy where we enjoyed outstanding food. Tonight we ate bread, fried calamari, gnocchi, risotto and panna cotta. The risotto listed on the menu was a mushroom and parmesan risotto. Because I’m not a huge mushroom fan, I’d asked if the chef would be willing to leave out the mushrooms, and instead, prepare a simple risotto with parmesan. The chef kindly made this for me, and it was sooooo delicious!! The portion was generous, so I got the rest to go, and I will eat it for breakfast tomorrow! My husband mowed down his gnocchi despite his plan to eat lighter tonight. It was that good. Actually, everything we ate was delicious.

But what came next was the example of going the extra mile with customer service and kindness: Just minutes after we’d left to walk back to the hotel, I heard a voice coming from behind calling to get my attention. When I turned around, I saw the tall gentleman from the restaurant, perhaps the owner, who’d tracked us down to bring me my umbrella that I’d accidentally left behind. Yes, he did! How rare it is these days to experience such kindness. Most folks would just let it go…it’s just an umbrella, and who knows where these customers are staying. This is the old-school belief of doing kind things for others for the sake of being kind. People like this should be supported!

Please dine at Vita Osteria Italiana, and support this business. Not only is the food top-notch but so are the people. We will definitely dine here again the next time we visit Miami. ...

Gave this place a shot tonight. After already being up to $37.00 for a salad and plate.of alfredo, I didn't bother to ask for.a wine list. The delivery driver was Amazing, though his tip was never asked.about at purchase. They're clearly too busy overpricing generic, boxed fettuccine, than worrying about the whole.team it takes to make.a successful business. I was so far less than impressed with my meal. When We discussed a mixed green salad, I thought it was a given to get the tomatoes, cukes,onions n such that would come in any salad my Mamma made. Prolly woulda been another $10 upgrade anyway. Given that I just painfully paid $10 at the grocer for a bag of mixed greens, I'm kinda disgusted to know they'll triple that and not even dice a tomato into it. Worst part of this whole experience, is looking back at the slap to the driver about the gratuity. I called back and tagged on $10 for the driver. This was after I slammed the lid on the dumpster. So far, the most over priced and undervalued experience I've had in SOBE. Of which, I've had far too many. $5 for a plain slice, COLD!!!!! $20 for a simple salad, $10 for a smoothie.... I know it's been tough folks but instead of trying to recoup all your losses on the next available wallet, try recouping by kicking it up a notch! All these wallets have been here and through it...