Crumbl — Restaurant in Midwest City

Nobody is handling togo orders here we are waiting for nothing its there must be some structure. For instance, if I drive 20 minutes from Oklahoma City to pick up an order here and there's customers inside who placed the order after I arrive. Shouldn't my order already be ready? But they're not making these orders ahead of time, why? Why are the orders not made ahead of time and when we get there? It should not be made when we get there. Because your store is too small to hold all of these people, especially all of the drivers that are gonna come up here. Come on, yall i don't understand in LINE to place in order.That's already placed.Also, you have about 35 people back there.On the cookies.Because somebody look at them to go counter and get some of these to go orders out of line so that we're not standing...

I am consistently receiving underbaked cookies from your location. Across multiple visits, the centers have been raw, which is a significant departure from the quality I experience at your other stores. This recurring issue is frustrating, leading to wasted purchases. Please ensure that cookies are properly baked at this...

I go online to order mini cookies and the website says all the mini cookies are sold out. I call the store and the person I spoke with said they were told not to make the minis this week. That is part of the menu why not make them. I have never had this problem at the...