My wife, son and I went downtown for brunch on Sunday. The first 3 restaurants we had significant waits, so we went to Brunch which only had a 20m wait. They sat us on the second floor, which my wife likened to a high school lunchroom cafeteria ambiance: brightly artificially lit, noisy with older cheap tables and chairs. The floor dirty and silverware flimsy, to the point of flexing when you used them. The waitress mentioned she'd be with us in a minute after we sat down, but it was quite awhile before she came over to offer us drinks. When she did finally stop by, we had plenty of time with the menu and we were ready to order. Smoothies were on the menu, but they were no longer offering them. It took awhile to get our drinks -- coffee was lukewarm at best. My wife and I didn't find it good tasting coffee regardless of temperature, so we didn't ask for fresh coffee. Then we waited and waited . . . it took almost an hour from sitting down to finally getting our food. Our waitress did stop by after some time to let us know of some accident in the kitchen that delayed our food and mentioned the manager would compensate us. When the food did come out, my power bowl dish looked very sad. The avocado slices looked rotten, turkey sausage patties blackened and the eggs tough. The breakfast potatoes on the other hand were soggy. The waitress mentioned afterwards that my dish was under a heat lamp for awhile while waiting on my wife's and sons dishes. I finished less than half of it, avoiding gross looking avocado slices, mostly cause I was pretty hungry and hate wasting food. My wife and son said their dishes were so-so. The waitress apologized profusely and recognized the bad experience. They gave us a 25 percent discount (we didn't ask for any compensation), but what is appropriate compensation for food and an overall experience that someone would need to pay ME to consider? I won't return. There are too many good brunch places in the area to give them another chance. I'd have preferred McDonald's breakfast, better food, much quicker and I know the coffee would be hot.