I made an appointment online over 24 hrs in advance. I showed to my appointment early to find the doors were locked. I pressed the doorbell but no one unlocked it for me. I continued to wait outside. My appointment was for 6PM and when that time rolled around I called the store and got no answer. i left a voicemail and continued to wait outside. I am getting scared thinking about the mop that was growing on my head. “God do I need a haircut.” I thought to myself.
When you book an appointment online they charge you $25 and say that if you are late, which they see as 10+ minutes, you will be charged an additional $25 and a $25 rebooking fee.
The time turned to 6:10PM and I called once again hoping they would pick up the phone. They didn’t. I am now leaving with the same mop on my head...
Read moreYago provided taper fades for my 8 year old son, which turned out excellent, he also gave a taper fade to my son along with a facial exfoliation cleaning, he couldn’t be more happy with how his hair turned out. I got a low side taper with beard trimming, all around it was a great experience with good customer service. Definitely will become a regular client of his. The ManCave gets an +A for quality, cleanness and care for...
Read moreHad a confirmed appointment and they just never showed up to open the place.
Edit: I was scheduled to see Marc at 9am. I made the reservation a week in advance. They rebooked it to 10:30am at around midnight the night prior. I showed up at 9 because I didn’t look at my emails yet at that point. I came back at 10:30 and waited until 11 and nobody showed up to...
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