Juan's Flying Burrito - CBD — Restaurant in New Orleans

I was excited to try this & starving after a long day at an event nearby. Unfortunately it just all kept going wrong. Placed a pickup order via an app for a chicken quesadilla & bacon bean dip. When I arrived to pick it up, they told me it was still being made. No biggie, I sat at the bar for about 10 minutes and then got a text that my order was cancelled & refunded..even though they confirmed they had my order in the works. Another 10 minutes go by & someone checks in with me to confirm it did get cancelled after I had been sitting there for 20 minutes. In that time, they had run out of flour Tortillas. Which was odd for a Mexican place. Another no biggie, I chose a spinach tortilla. As my second attempted order was being placed they told me they were then out of refried beans for the dip. Ok..Pinto then. I asked if they were spicy at all because I'm not that great with it. Confirmed it wasn't. About 20 minutes go by & I finally get my order and head out. The dip was fine, but the quesadilla was so incredibly spicy I couldn't eat it. My chest was burning & I was coughing after one piece. All that time, cancelation, lack of items, and I can't even eat the main part of my meal. It's a shame because all the staff seemed very nice, but I would have thought that after all of this maybe a small discount would be offered. No discount. I was even charged extra for sour cream. But now that I can't even enjoy the food, it's just not a great experience and I'm left disappointed and out $22 for a meal...

Absolutely terrible. Only giving one star because I have to. We sat for 15 minutes before anyone came to our table. When the girl did, she was extremely rude. I ordered my drink & when she said they were out I sighed & she condescendingly says “yeah, life’s rough.” Then my dad asked for a shot of Mezcal and she says “gross, no.” So he ordered a drink, and she said “no, I’m not gonna bring you that, I’m going to bring you a different one you’d like better.” Ma’am, you don’t know us! She just slickly ordered him the more expensive drink instead of the one he wanted. 15 more minutes go by & still no drinks. We finally get one of the two of our appetizers but no plates, napkins, or silverware. She finally comes back and asks if we’re ready to order but still no drinks or anything! I said we’d really like our drinks and she just ignored me. Then my dad said “can we get plates or napkins or anything?” And she immediately storms off yelling saying she can’t take us anymore and tells another server to deal with us. Because it’d been 30 minutes with no drinks & we asked for napkins??? The next server was rude as well so we just asked to pay for the one appetizer we got so we could leave. Just getting the check for one thing took another 10 minutes. No manager was willing to talk to us, 40 minutes wasted just to get some $10 chips and dip. No drinks, no plates, no silverware, no napkins. Just attitude and time we’ll never get back. Don’t make the same...

I get being inclusive. I really do. But where I draw the line there is with hariy armpits. It is absolutely unacceptable to have someone serving you food at the bar with long armpit hairs hanging out Of their tank top. You know who you are girl. Just wear a T-shirt and knock it off. No one wants to see you grabbing glasses from the bar with your arms above your head while serving tacos with hairy armpits. Not only is it extremely unappealing to someone who is eating food, but it's also unsanitary and you know that, your boss knows that and the whole team really knows that and no one is saying anything. I gave you a 20% courtesy tip because that's the minimum I will give someone but the reality is that I'll never come back again. This entire franchise has gone downhill after the pandemic.

No one's body shaming you just cover your armpit hair while you're serving food and drinks to people. You're just embarrassing yourself. I knew you guys would answer this with some dumb woke answer. Oh, don't body shame me!!! Im the victim!!! Waaaaaa. How about don't dangle your hairy pits over my food... You guys seem like you're the only place that tolerates this. Every other place has standards in place like wearing shirts. Interesting. I guess I shouldn't have went to the place with the wierdos with microbang's endless septum rings... but you sure got me with the...