Jiang's Kitchen 疆湖 - Halal Chinese Food — Restaurant in New York

I recently dined at Jiang's Kitchen in NYC and had a rather frustrating experience. While I expected to cook my own hotpot, given the nature of the restaurant, I did not anticipate the service to be so lackluster. The server barely interacted with us, only showing up once to clear a plate. Despite this minimal service, they automatically included an 18% tip on our bill.

The real issue arose when we tried to split the bill. We were informed of a minimum charge of $50, which is a bit steep for teenagers like us. When my friend was a few cents short, I requested the extra amount be added to the bill. The server agreed but later changed his mind without clear explanation. After a confusing back-and-forth and a lack of communication about the discrepancy, I asked for a refund to correct the payment, but instead, the server demanded we pay the entire bill again and forced us to tip 18% for subpar service.

The total bill, initially around $27, unexpectedly soared to approximately $63. This inflated charge, coupled with the poor service and the server's unprofessional behavior, made for an extremely disappointing experience. I hope the restaurant reevaluates their tipping policy and service approach, as neither the food nor the service justified the final bill. I would appreciate some form of compensation for the unwarranted tip and overall...

Small no frill restaurant serving food from Xinjiang, a region in northwest China that specializes in lamb, bbq among other things. I really wanted to like it but this place was such a disappointment. Almost everything tasted like a skeleton of the actual dish, lacking in flavor, texture and overloaded with either salt or oil.

Lamb shumai and lamb baked bun have the exact same dry ground meat stuffing that's overdone with cumin. We tried 3 sauteed noodle dishes. All were very oily. Before i ordered the big plate chicken, I specifically asked the waiter if this dish is cooked the authentic way like how it's done in China. He assured me that it is. I was shocked when the dish arrived with so much thin liquidy sauce and noodle on the bottom so overcooked, it was all falling apart. The dish was also super salty and had no other flavor. Chicken tasted like it spent way too much time in the freezer. What a disgrace.

The only decent thing here was the lamb bbq. Beef ones were bad. The wait time for bbq was also extremely long considering there were only 3 tables of customers. I honestly don't understand how this place got such high rating. Highly recommend...

Absolutely fantastic experience at Jiang's Kitchen! From start to finish, the service was top-notch—attentive, friendly, and quick. The highlight, of course, was the food, which was nothing short of amazing. We indulged in a variety of dishes, and every single one was packed with flavor and perfectly prepared.

The hot and sour cucumber was refreshing with the right amount of tang, and the diced crispy chicken with red peppers had a wonderful balance of heat and crunch. The sautéed lamb with cumin was beautifully spiced, and the lamb kebabs were tender and juicy. The Xinjiang noodle with traditional sauce and hand-rolled noodles was a standout—authentic and full of depth. The sautéed Shanghai bok choi added the perfect touch of greens, and the spicy dry pot chicken and lamb ribs brought all the heat we could ask for without overwhelming the dish.

As a halal Chinese spot, Jiang's Kitchen truly nails the flavors and the quality. Every dish was flavorful, fresh, and perfectly cooked. Highly recommend it to anyone looking for delicious and authentic Chinese cuisine with exceptional service! Definitely a...