Our experience at Chowder Bowl was positive overall. When we arrived they were not that busy and we asked to be seated outside. As a group of 9 we expected a wait and we were fine with it. However, a group of 7 showed up some time after us and were seated almost immediately outside. That was a little frustrating, but we knew that it wasn't such a big deal. We spoke with the staff and inquired as to why they were sat before us. They apologized and then they sat us immediately, albeit inside.

After being shown to our table and being given our menus, we were given ample time to choose our entrees and drinks. This is fine, but no waiter ever came to us after we were seated. We waited about 15 minutes before we got the attention of one of the employees and they sent over a waitress.

Normally, the first thing a waiter asks is what the party would like to drink and they grab that while the party looks at the menu. In this case, we already had chosen everything. When the waitress came up to us she asked "Are you ready to order?" I asked "Are you just taking drink orders right now?" The waitress replied in a sarcastic voice "Well, everything if you guys are ready."

This set the stage for the entire time we spent at the restaurant. After ordering our drinks, appetizers, and entrees they brought out all our appetizers except a bowl of chowder. Trying to be understanding we didn't want to rush them, so we gave them some time to grab it. The waitress never came back to ask if we were missing anything. About 10 minutes later the entrees came out. Our main waitress and an additional server brought out our entrees. At this point we inquired about the entrees to the second server and they were apologetic and said they would go look. As they were going to check, the main waitress was coming out of the kitchen. The second server inquired about the bowl and the waitress said in a very annoyed tone, "I got it right here. They're just impatient."

I understand that working in the food industry can be a very tough and thankless job, but I do not feel we were impatient at any point in time. We had 2 valid concerns. Our seating and the missing bowl of chowder.

At this point in time the waitress went to serve other tables as she believed she had brought out all of our food, however, we were missing an entree. After overhearing what she said about us being impatient, my cousin who was the one waiting on their food said they were going to wait and not press the waitress.

About 10-15 minutes had elapsed when the waitress came back and noticed my cousin did not have their entree. Confused, she said "I brought out your entree. Your group had ordered 2. They're both right here." My cousin replied respectfully and said "We actually ordered 3 of those." The waitress replied in a firm tone, "No you didn't. There was only 2." My cousin stayed silent and the waitress then said, "Unless I somehow counted wrong. Let me check. Ohhh, you're right you did order 3."

According to my cousin the waitress locked eyes with him and stared for a few seconds as she turned around to go put in the order. To their credit, the entree came out quickly.

In summary, the food at Chowder Bowl was very, very delicious. You can taste the high-quality ingredients. It is genuine, fresh, authentic seafood. However, the manner in which we were treated frustrated us all. It is possible that the waitress was just having a bad day and we don't want to be overtly negative about her. As humans we experience a whole range of emotions and we gave her grace. We never said anything negative to her during our stay.

Would I go back? Absolutely. This is a very good restaurant and my frustrating experience should not deter anyone from coming.